Compliance Manager - non-food

JD.com, Inc.; Greater London; On-site; GBP 90,000 - 120,000; Full time

Benefits offered by this job

Competitive salary

Great location

Learning opportunities

Inclusive culture

Job summary

JD.com, Inc. is seeking a senior compliance professional to lead non-food product regulatory programs across the UK and EU. You will translate requirements into scalable policies, processes, governance, and technology-enabled solutions to support growth.

You will partner with Product, Legal, Operations and Commercial teams to embed compliance early in decision making, perform risk assessments, strengthen controls, and deliver training to promote a culture of compliance.

Qualifications

• 5+ years operating in a fast-paced non‑food product compliance environment.
• Ability to translate regulatory requirements into practical business solutions.
• Proven track record building programmes, processes or technology solutions from the ground up.
• Experience expanding into new markets and regulatory environments.

Responsibilities

• Translate regulatory requirements into scalable policies and governance.
• Drive continuous improvement to frameworks as the business expands.
• Provide compliance oversight across the e‑commerce lifecycle.
• Partner with stakeholders to embed compliance in decision making.
• Lead risk assessments and provide regulatory input to initiatives.
• Design governance frameworks, controls and monitoring.
• Identify compliance risks and develop mitigation strategies.
• Provide clear analysis and reporting.
• Deliver training and awareness programs on compliance.

Skills

Regulatory compliance

Policy development

Risk assessment

Stakeholder management

Job description

What You’ll Do

• Translate complex regulatory requirements for non-food products into scalable policies, processes, governance mechanisms and technology-enabled solutions that support business growth, across the UK and EU.
• Drive continuous improvement and innovation to ensure frameworks remain effective as the business expands into new markets and regulatory environments.
• Provide compliance oversight across the full e-commerce lifecycle, including product and supplier onboarding, product safety, regulatory compliance and authority contact management.
• Partner with Product, Commercial, Operations, Legal and other stakeholders to embed compliance considerations early in decision‑making and programme development.
• Lead risk assessments and provide compliance input on key business initiatives, evaluating regulatory, operational and customer impacts.
• Design and strengthen governance frameworks, internal controls and monitoring mechanisms that support sustainable growth and effective risk management.
• Identify emerging compliance and product safety risks, developing mitigation strategies and influencing stakeholders to deliver timely resolution.
• Provide clear analysis and reporting.
• Deliver training and awareness programmes that promote culture of compliance across the organisation.
• Act as a trusted advisor to stakeholders, building strong relationships and influencing decisions through practical, risk based advice.

About You

• 5+ years operating in a fast-paced non‑food product compliance environment where priorities evolve, regulations change, and not every answer is immediately clear.
• Ability to translate regulatory requirements into innovative, practical business solutions, working closely with Product, R&D, Legal, Operations, and Commercial teams.
• Proven track record of successfully building programmes, processes, mechanisms, or technology solutions from the ground up.
• Expected to identify opportunities for improvement, drive innovation, and create scalable frameworks that enable the business to operate efficiently and compliantly as it expands into new markets and regulatory environments.

What We Offer

Joining JD.com means becoming part of a company where people, innovation, and impact go hand in hand. We offer a competitive salary, a great location, and a supportive, people‑first culture where your growth truly matters. With access to global projects, learning opportunities, and an inclusive environment that values every voice, you'll have the space to shape the future with us.

We are committed to building a diverse and inclusive workplace where everyone can thrive. We’re proud to be an equal‑opportunity employer and make all employment decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other protected characteristic.