Compliance Manager - Dangerous Goods

JINGDONG RETAIL (UK) LIMITED; Greater London; On-site; GBP 70,000 - 110,000; Full time

Job summary

JD Worldwide is scaling its international legal and compliance efforts across Europe, building a practical dangerous goods compliance program to protect customers and the business. You will own DG compliance for our European e-commerce operations, ensuring safe handling of hazardous products from listing to shipment.

Responsibilities include classifying products, embedding DG checks, running audits, and maintaining training and records.

Qualifications

• Experience in dangerous goods compliance within ecommerce, retail, logistics or 3PL.
• Hands-on classification of consumer products including lithium batteries, aerosols and flammable liquids.
• Clear communicator who can explain technical regulation to non-specialists and influence without authority.

Responsibilities

• Classify products against Dangerous Goods regulations (UN number, hazard class, packing group) and maintain data accuracy across systems.
• Review Safety Data Sheets and supplier docs, embed DG checks into onboarding.
• Set storage, segregation and handling standards for European fulfilment centres with warehouse and EHS teams.
• Ensure compliant packaging, labelling and documentation for road, air and sea shipments including returns.
• Act as, or work with, the Dangerous Goods Safety Adviser (DGSA) under ADR.
• Build and own the DG compliance framework: policies, procedures, risk assessments and controls.
• Run audits of sites, carriers and sellers, lead incident investigations and drive corrective actions to closure.
• Monitor EU and UK regulatory changes and advise commercial teams on what can be sold and shipped.
• Design and deliver Dangerous Goods training, keep certifications current, and report KPIs to Legal & Compliance leadership.

Skills

Dangerous goods compliance

E-commerce logistics

Regulatory knowledge

SDS interpretation

Job description

Who We Are

At JD.com, also known as JINGDONG, we are building one of the world’s most trusted technology and supply chain ecosystems. What started as a bold idea in China has evolved into a NASDAQ-listed, Fortune 44 global enterprise serving over 700 million active customers. Powered by advanced logistics, innovative technology, and a commitment to integrity, JD.com operates across retail, logistics, technology, property and more, creating solutions that make everyday life smarter, faster, and more connected. Our Global Reach JD.com is expanding its international footprint through a digitally intelligent, cross-border supply chain and world-class logistics network, supported by platforms such as Joybuy, which brings trusted products to customers worldwide. Today, our teams operate across China, the U.S., U.K., Netherlands, France, Germany, Spain, Brazil, Hungary, Japan, South Korea, Australia, Thailand, Vietnam, Malaysia, Indonesia, Saudi Arabia, the UAE and beyond, reaching customers in every corner of the world. Learn more about who we are and what we do: https://corporate.jd.com/

What We Offer

Joining JD.com means becoming part of a company where people, innovation, and impact go hand in hand. We offer a competitive salary, a great location, and a supportive, people-first culture where your growth truly matters. With access to global projects, learning opportunities, and an inclusive environment that values every voice, you’ll have the space to shape the future with us.

About The Team

You’ll be joining the JD.com team, which values collaboration, ownership, and a commitment to delivering high-quality results in a fast-paced, dynamic environment.

JD Worldwide

JD Worldwide is scaling its international Legal and Compliance function as part of a significant period of growth across our European operations. We're building a modern, practical compliance function that protects customers and the business while helping our commercial and operations teams move quickly and safely. This is a chance to shape how dangerous goods are managed across a growing European operation, rather than inherit a fixed process. You will own dangerous goods (DG) compliance across our European e-commerce business. That means making sure every hazardous product we list, store, pack and ship, is handled safely and in line with requirements.

What You'll Do

• Classify products against Dangerous Goods regulations (UN number, hazard class, packing group, limited/excepted quantities) and keep data accurate across systems.
• Review Safety Data Sheets and supplier documentation, and embed Dangerous Goods checks into product and seller onboarding.
• Set storage, segregation and handling standards for European fulfilment centres with warehouse and EHS teams.
• Ensure compliant packaging, labelling and documentation for road, air and sea shipments, including returns.
• Act as, or work with, the Dangerous Goods Safety Adviser (DGSA) required under ADR.
• Build and own the Dangerous Goods compliance framework: policies, procedures, risk assessments and controls.
• Run audits of sites, carriers and sellers, lead incident investigations and drive corrective actions to closure.
• Monitor EU and UK regulatory change and advise commercial teams on what can be sold and shipped.
• Design and deliver Dangerous Goods training, keep certification records current, and report KPIs and risks to Legal & Compliance leadership.

About You

• Strong experience in dangerous goods compliance within e-commerce, retail, logistics, freight forwarding or a 3PL.
• Strong working knowledge of ADR, IATA DGR and IMDG, plus CLP, REACH and SDS requirements.
• Hands-on experience classifying a wide range of consumer products, including lithium batteries, aerosols and flammable liquids.
• Experience in a high-growth or market-entry setting, or a marketplace with third-party sellers.
• Experience building policies and procedures and running audits in a fast-moving operational environment.
• Clear communicator who can explain technical regulation to non-specialists and influence without authority.
• Fluent English.
• Experience supporting international or cross-border operations is highly desirable.

At JD.com, we’re committed to building a diverse and inclusive workplace where everyone can thrive. We’re proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other protected characteristic.