Senior Complex Case Advisor: Lead Care Pathways

NHS; Bodelwyddan; Hybrid; GBP 45,000 - 55,000; Full time

Job summary

Betsi Cadwaladr University Health Board (BCUHB) North Wales is seeking a Senior Complex Case Adviser to lead on highly complex cases, develop bespoke care pathways, and ensure people receive care in the right place at the right time.

You will work with health, social care, providers, and specialist services to advise and lead complex cases where standard pathways are not available, shaping patient outcomes across North Wales.

Qualifications

• Registered nurse 1st Level or AHP.
• Evidence of ongoing Professional development and training.
• Degree or Diploma Registered nurse 1st Level.
• NMC Registration or AHP registration.
• Evidence of related qualification to diploma or degree level.
• Experience within the transitions/adult Mental Health Field.
• Teaching /assessing qualification to Postgraduate Diploma Level.

Responsibilities

• Provide expert advice and support for patients with highly complex health and social care needs.
• Lead on complex discharge planning and pathway development.
• Support clinical teams in navigating challenging situations involving Mental Capacity, Best Interest decisions, safeguarding and Court of Protection matters.
• Work collaboratively across organisational boundaries to facilitate safe, person-centred care.
• Contribute to reducing unnecessary delays in discharge and improving patient outcomes.
• Support monitoring of high-cost packages of care and specialist commissioned placements.
• Provide leadership, coaching and professional support to colleagues within the service.

Education

Registered nurse 1st Level or AHP

Job description

Betsi Cadwaladr University Health Board (BCUHB) North Wales is seeking a Senior Complex Case Adviser to lead on highly complex cases, develop bespoke care pathways, and ensure people receive care in the right place at the right time.

You will work with health, social care, providers, and specialist services to advise and lead complex cases where standard pathways are not available, shaping patient outcomes across North Wales.