Senior Community Safety Lead, Operations & Partnerships

Wmjobs; Birmingham; On-site; GBP 54,000 - 65,000; Full time

Benefits offered by this job

West Midlands Pension Fund

Enhanced Holiday Entitlement

My Rewards Scheme

Health & wellbeing

Job summary

Birmingham City Council is seeking a Senior Community Safety Manager – Operations in Birmingham. You will lead frontline community safety services across the city, coordinating with police, housing providers, and partners to deliver an intelligence-led approach that reduces crime and ASB.

The role requires strong leadership, experience in complex partnership working, and a commitment to performance-driven improvement with safeguarding at the core.

Qualifications

• Significant experience in community safety, ASB, enforcement, or crime reduction services.
• Strong leadership skills, with experience managing teams, improving performance, and leading change.
• Success in delivering initiatives that reduce crime, anti-social behaviour, and community harm.
• Experience working collaboratively with partners, including public sector agencies and community stakeholders.
• The ability to manage complex, high-risk, and sensitive operational issues.
• Excellent communication, influencing, negotiation, and problem-solving skills.
• A data-driven approach to performance management, service improvement, and decision-making.
• Knowledge of the community safety landscape, including safeguarding, crime reduction, partnership working, and relevant legislation such as the Anti-Social Behaviour, Crime and Policing Act 2014 and the Crime and Disorder Act 1998.

Responsibilities

• Provide clear and visible leadership across internal teams, ensuring consistent standards, effective supervision, and high-quality service delivery.
• Oversee the response to anti-social behaviour and crime, ensuring consistent, high-quality service delivery.
• Lead the Council’s operational approach to ASB, including close working with Housing services as responsibilities transition.
• Provide operational leadership for community safety activity relating to supported exempt accommodation.
• Ensure effective use of legislation, particularly under the Anti-Social Behaviour, Crime and Policing Act 2014. Ensuring effect use of all the tools and powers.
• Drive intelligence-led interventions, including hotspot patrols and street intervention services.
• Build and maintain strong partnerships with police, housing providers, and other stakeholders.
• Work with partners (police, housing, health, business and VCS) to ensure effective problem-solving at neighbourhood level.
• Oversee performance, risk management, and quality assurance across services.
• Ensure robust case management processes, prioritising risk and harm.
• Oversee the design and implementation of consistent, high-quality case management frameworks, ensuring defensible decision-making and effective safeguarding responses.
• Lead, develop, and support a team of managers and staff, including recruitment and performance management, driving a culture of accountability, learning, and continuous improvement.
• Ensure compliance with financial, governance, safeguarding and statutory requirements.

Job description

Birmingham City Council is seeking a Senior Community Safety Manager – Operations in Birmingham. You will lead frontline community safety services across the city, coordinating with police, housing providers, and partners to deliver an intelligence-led approach that reduces crime and ASB.

The role requires strong leadership, experience in complex partnership working, and a commitment to performance-driven improvement with safeguarding at the core.