Senior Communications & Marketing Officer

National Trust for Places of Historic Interest or Natural Beauty; Coalbrookdale; Presencial; GBP 26 000 - 32 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Up to 10% pension

Free entry to National Trust places

Season ticket loan

EV car lease scheme

Discounts (gym, shopping, cinema)

Holiday allowance up to 32 days

Flexible working

Employee assistance programme

Free parking

Resumo da oferta

National Trust for Places of Historic Interest or Natural Beauty is seeking a Senior Communications & Marketing Officer to plan and lead the marketing and communications for Ironbridge Gorge properties. You will manage annual campaigns, align brand messaging, and collaborate with internal teams and external partners to reach diverse audiences.

The role offers a fixed-term contract at 37.5 hours per week, with the project team coordinating across multiple sites and heritage initiatives.

Qualificações

• Experience delivering communications and marketing plans to reach new audiences.
• Brand management with an eye for design and presentation.
• Organised and able to prioritise workload and meet tight deadlines.
• Skilled written and spoken communications.
• Team player who can also work on own initiative.
• Able to absorb information quickly and generate written content and imagery.

Responsabilidades

• Lead the annual plan for marketing and communications.
• Ensure webpages and social media are timely, accurate and engaging.
• Create promotional materials and distribute press releases.
• Collaborate with internal teams, external partners and regional advisors.
• Shape the role through project work with on-site colleagues and partners.

Conhecimentos

Marketing strategy

Communications planning

Brand management

Stakeholder engagement

Social media management

Descrição da oferta de emprego

Fixed Term f/t (37.5 hrs pw to 12/11/27)

Telford

19.6 mi from Stourbridge, UK

Ref: IRC180656

Senior Communications & Marketing Officer 29,367 pa

Fixed Term f/t (37.5 hrs pw to 12/11/27)

Telford

19.6 mi from Stourbridge, UK

NEW Posted 19th Oct

Ends: Nov 1st

Ref: IRC180656

Summary

We're looking for a Senior Communications and Marketing Officer to plan and lead our communications and marketing for the Ironbridge Gorge properties, including Blists Hill, Coalbrookdale Jackfield and Coalport.

What it's like to work here

Reporting to the Visitor Experience Manager, you'll join a welcoming community of people who want to share Ironbridge and its stories, history and nature with our supporters. Ironbridge Gorge is newly opened under the National Trust, and this is a unique and exciting opportunity to join the team as we explore the next chapter for the sites.The portfolio is complex with multiple sites, stakeholders and visitor-facing activities as well as being fundamental to the World Heritage Site status of Ironbridge itself.

What you'll be doing

As the Senior Communications and Marketing Officer, you'll use your marketing experience to lead for and hold the annual plan for marketing and communications.We're looking for someone who is creative, people-focussed and customer-led to bring the rich history, events and conservation work of Ironbridge to life.

You'll be confident in welcoming everyone and you'll know how to support our ambition to reach new and diverse audiences and have the confidence and ability to work with both internal and external partners. You'll look for opportunities to collaborate and choose to deliver with others in all that you do.

In this role, you'll ensure the basics are brilliant on our webpages and social media, ensuring information is timely, accurate and engaging. You'll run social media accounts, create promotional materials and distribute press releases.

We're still in project-mode, so you have opportunity to shape the role working closely with colleagues on site, Ironbridge transition project leads, and the Trust's regional advisors, known as Specialist Delivery Partners. You'll work with regional peers cross-Shropshire, delivering external partnership and stakeholder comms including the local authority and tourist economy leads.

Who we're looking for

We'd love to hear from you if you're:

• experience of developing and delivering communications and marketing plans to reach new audiences.
• understanding of brand management with a good eye for design and presentation
• organised and able to prioritise your workload and meet tight deadlines
• skilled at both written and spoken communications
• a team player, who can also work on your own initiative
• good at absorbing information quickly, and generating written content and imagery

The package

The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too.

• Substantial pension scheme of up to 10% basic salary
• Free entry to National Trust places for you, a guest and your children (under 18)
• Rental deposit loan scheme
• Season ticket loan
• EV car lease scheme (for roles that meet the salary criteria)
• Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
• Flexible working whenever possible
• Employee assistance programme
• Free parking at most Trust places

National Trust place

Coalbrookdale, Coalbrookdale, Telford, TF8 7DQ

Documents

Senior Communications & Marketing Officer - B.pdf

Requirements

Compliance.Eligibility to Work in the UK

Additional information

Closing Date: 1st November 2026

Equal Opportunities Statement

The National Trust celebrates diversity and is committed to creating a fair and equal society, free from discrimination. You can read more about our commitment to inclusion and diversity here .

Safeguarding Statement

The National Trust is committed to a safe recruitment processes to help the organisation attract and appoint the right staff/volunteer for the role and responsibilities as set out in the vacancy advert. We will not accept applicants who are not suitable to work with children, young people or adults at risk. If you have any questions around your suitability for this vacancy, please contact the people service centre.