Senior Communications Manager - 12 Months Maternity Cover

Daisy Group; Bournemouth; On-site; GBP 45,000 - 65,000; Full time

Benefits offered by this job

24 days holiday + bank holidays, with

Referral bonus – bring great people, 


Professional development – training

Eye care vouchers

Discounted Gym Membership

Exclusive Virgin media and O2 deals

Variety of Incentive schemes

Job summary

O2 Business is seeking a Senior Communications Manager to drive customer and prospect communications. You will optimise email campaigns, analyze performance, and manage UC marketing materials while ensuring GDPR/PECR compliance and accurate website content.

The role focuses on delivering engaging digital content, sharp copy, and a high standard of attention to detail. Collaboration across teams and stakeholders is essential to drive growth.

Qualifications

• Experience with HubSpot or similar CRM/email platform.
• Proven copywriting skills across digital channels.
• Strong email campaign management experience.
• Excellent attention to detail in all deliverables.
• Able to communicate clearly with colleagues at all levels of the organization.

Responsibilities

• Deliver and optimise prospecting email campaigns to drive engagement, lead generation and growth.
• Analyse campaign performance and provide insights to improve results.
• Manage execution of all customer communications within the UC portfolio, ensuring timely delivery.
• Ensure GDPR/PECR compliance across marketing activities.
• Create and maintain website content within the UC area, ensuring accuracy and timeliness.
• Act as main contact for UC marketing materials and collateral updates.

Skills

HubSpot knowledge

Copywriting

Email campaigning

Attention to detail

Stakeholder communication

Job description

Exciting news from us at Daisy: we’re re-branding to O2 Business!

Following the merger between Virgin Media O2 Business and Daisy Group last year, we’re taking the next step in our journey by announcing our new brand!

As O2 Business, we believe in the wonder of simplicity; the joy of that comes when technology works as it should, with reliability, clarity, and speed.

We’re incredibly excited about this next step in our journey and you could be on that journey too.

We’re looking for a Senior Communication Manager to drive customer and prospect communications, using campaign insights to improve performance while maintaining engaging digital content and marketing collateral.

Hours of work: Monday – Friday 8:30/9:00 – 17:00/17:30 (37.5)

What You'll Be Doing

• Deliver and continuously optimise prospecting email campaigns to drive engagement, lead generation, and business growth.


• Analyse customer and new business marketing campaign performance, providing insights and recommendations to improve results.


• Manage the execution of all customer communications within the UC portfolio, ensuring timely and effective delivery.


• Ensure compliance with regulatory requirements, GDPR, and PECR standards across all marketing activities.


• Create and maintain website content within the UC area, ensuring information is accurate, engaging, and up to date.


• Act as the primary point of contact for all UC marketing materials, including the management and updating of brochures, terms and conditions, and other key collateral.

What We’re Looking For

• Knowledge of HubSpot or similar CRM/e-mail platform


• Strong copywriting experience


• Strong e-mail campaigning experience


• Exceptional level of attention to detail


• Comfortable communicating at all levels of an organization

What’s in it for you

Our ethos is simple: the more you put in, the more you get out.

What we Offer:

• 24 days holiday + bank holidays, with an extra day for each year of service (up to 30 days!)


• Referral bonus – bring great people, get rewarded!


• Professional development – training and support to help you grow


• Eye care vouchers and Discounted Gym Membership


• Exclusive Virgin media and O2 deals for you and your family/friends


• Variety of Incentive schemes depending on role

At O2 Business, we’re passionate about developing those who drive results and build rewarding careers. As a Senior Communications Manager this is your chance to make a real impact.