Senior Communications & Administration Manager

Spinal Injuries Scotland; Glasgow; Hybrid; GBP 32,000 - 42,000; Full time

Benefits offered by this job

20 days annual leave

Pension with 6% employer contribution

Relevant training and development

Opportunity to make a real difference

Job summary

Spinal Injuries Scotland in Glasgow is seeking a Senior Communications and Administration Officer to provide high‑level administrative, operational and communications support. You will coordinate office activities, manage enquiries and bookings, support communications and social media, and supervise the Administration Assistant, reporting to the CEO.

The role requires at least five years of relevant experience, strong Microsoft 365 skills, and the ability to manage competing priorities with

Qualifications

• Minimum of five years’ relevant administrative experience.
• Experience coordinating office systems and managing varied workloads.
• Ability to supervise colleagues and guide staff to meet deadlines.
• Strong written and verbal communication skills and discretion.

Responsibilities

• Lead day-to-day office administration including correspondence, post, filing and calendars.
• Maintain and improve administrative systems for consistency and value for money.
• Supervise and allocate work to the Administrative Assistant; monitor standards and deadlines.
• Handle sensitive enquiries with discretion and coordinate Peer Support referrals and enquiries and bookings.
• Administer payments, donations, Gift Aid, invoices and reconciliation records per financial controls.
• Support events and supplier arrangements and the charity magazine, including communications and materials.
• Create and schedule accessible on-brand social media and website content, ensuring approvals and confidentiality.
• Prepare reports and management information highlighting risks and actions.
• Maintain confidential handling of data in line with data protection and retention requirements.

Skills

Office administration

People supervision

MS 365 applications

Tools

Stripe

Canva

Job description

Spinal Injuries Scotland in Glasgow is seeking a Senior Communications and Administration Officer to provide high‑level administrative, operational and communications support. You will coordinate office activities, manage enquiries and bookings, support communications and social media, and supervise the Administration Assistant, reporting to the CEO.

The role requires at least five years of relevant experience, strong Microsoft 365 skills, and the ability to manage competing priorities with