Senior Commercial Manager

360 Recruitment; Jersey Marine; Remote; GBP 60,000 - 90,000; Full time

Job summary

360 Recruitment seeks a Senior Commercial Manager for a home-based role with one day per week in Swansea. You will lead and own the commercial relationship with major retail customers, defining account strategy to hit sales, margin and profitability targets.

You will develop senior-level relationships across customer functions, set pricing and promotional plans, and oversee NPD alignment and range management. Strong negotiation and strategic oversight are essential for success.

Qualifications

• Significant experience in a senior commercial or account management role within a manufacturing or FMCG environment supplying major retail customers.
• Proven track record of managing key customer relationships with accountability for sales and margin performance.
• Strong commercial acumen with experience of pricing, negotiations, range management and promotional planning.

Responsibilities

• Lead and own the overall commercial relationship with designated key retail customers, acting as the primary senior contact
• Define and deliver customer account strategy to achieve agreed sales, margin and profitability targets
• Develop and maintain strong senior‑level relationships across customer functions, including regular engagement at customer head office

Skills

Senior commercial experience

Account management

Pricing strategy

Negotiations

Job description

Senior Commercial Manager

Home-based contract with one day a week based in Swansea

Role

• Lead and own the overall commercial relationship with designated key retail customers, acting as the primary senior contact
• Define and deliver customer account strategy to achieve agreed sales, margin and profitability targets
• Develop and maintain strong senior‑level relationships across customer functions, including regular engagement at customer head office
• Set commercial direction for the account, including pricing strategy, promotional planning, range development and long‑term growth opportunities
• Lead pricing negotiations with customers and approve pricing within agreed commercial authority levels
• Oversee range reviews and approve range changes based on performance, margin and category objectives
• Provide commercial leadership on new product development, working with NPD to identify and prioritise opportunities aligned to customer strategy
• Own and approve customer promotional plans, ensuring alignment with commercial objectives
• Ensure effective delivery of new product launches, retaining accountability for commercial readiness and customer approval
• Review and challenge sales forecasts, performance reports and financial data to ensure accuracy and alignment with targets
• Lead cross‑functional collaboration across Category, Marketing, NPD, Supply Chain and Technical to deliver customer objectives
• Maintain a detailed understanding of customer category dynamics, competitor activity and market trends to inform commercial decisions

Requirements

Significant experience in a senior commercial or account management role within a manufacturing or FMCG environment supplying major retail customers

Proven track record of managing key customer relationships with accountability for sales and margin performance

Strong commercial acumen with experience of pricing, negotiations, range management and promotional planning

We act as an Employment Agency/Business with regards to this vacancy. As an Equal Opportunities employer we welcome applications regardless of race, gender, nationality, ethnic origin, sexual orientation, religion, marital status, disability or age. All applicants are considered on the basis of their merits and abilities for the job