Senior Commercial Insurance Account Handler

Cameron James; Stevenage; Hybrid; GBP 50,000 - 60,000; Full time

Job summary

An established industry player is seeking a Senior Commercial Account Handler in Stevenage. This role offers an exciting opportunity to work in a dynamic environment, supporting a diverse client portfolio while building strong relationships. You will engage with clients both over the phone and face-to-face, ensuring they receive the best possible service. With a competitive salary, generous bonuses, and a commitment to your professional development through CII qualifications, this position is perfect for those looking to advance their career in the insurance industry. Join a supportive team that values your wellbeing and offers numerous benefits, including flexible working and a pension scheme.

Benefits

Bonus Structure

Pension Scheme

26 Days Holiday + Bank Holidays

24-hour Wellbeing Support

Paid Volunteering Day

Flex Benefits

Qualifications

• Experience in the Insurance Industry is essential.
• Proactive, engaging, and resilient individuals are preferred.

Responsibilities

• Support a designated client portfolio and act as the first point of contact.
• Build strong client relationships and assist with queries.

Skills

Customer Service

Proactive Initiative

Relationship Building

Confidence in Client Interaction

Education

CII or ACII Qualifications

Job description

Job Description

Senior Commercial Account Handler - Stevenage

Base Salary c 50/60k DOE, Hybrid Working, bonus, Pension, Flex Benefits, 26 Days Holiday + Bank Holidays, Assistance towards CII Qualifications

Do you have experience working in the Insurance industry? Looking for that next great move in your career? Then we have an exciting new opportunity for you as a Senior Account Handler within our clients commercial Brokerage in Stevenage.

Joining us as a Senior Account Handler means you'll have the benefit of working Monday to Friday and earning a basic salary relative to your experience, as well as a generous bonus structure. You’ll also be rewarded with all the great benefits of working with one of the UK’s largest Independent insurance Brokers.

Overview of the Position

Every day you will be supporting a designated client portfolio, acting as their first point of contact, building strong relationships, and supporting them with queries as they arise. This role is perfect for you if you love customer service or sales, as relationship-building with our clients will be the key to your success.

As a Senior Account Handler, you will provide support to colleagues along with the Team Leader and provide training to the team where required.

Experience Required

Experience in the Insurance Industry is essential for this role; the rest is all about you as a person:

1. Most important is your ability to bring your best self to work every day to give our clients the best possible experience.
2. Next, we need you to be proactive, use your initiative, and show us your entrepreneurial spirit.
3. Have a willingness to learn and be curious. We offer tons of opportunity to gain qualifications that will enhance your career in this growing industry.
4. Confidence to work with clients both on the phone and face to face, so some experience in customer service is important too.
5. Work well with your team, have a positive outlook, be engaging, collaborative, and have the resilience to adapt to whatever changes come your way. It never gets boring here.

In return, you will be welcomed and supported by our client and be joining an organisation that cares about you as a person and your wellbeing. Some of the other benefits are:

1. Holiday entitlement of 26 days plus bank holidays.
2. Gain CII or ACII qualifications to boost your knowledge and career prospects.
3. Pension scheme for when you feel it’s time to retire.
4. 24-hour support for physical and mental wellbeing.
5. 1 day paid volunteering day to give back to our communities.

If you wish to apply for the position, please complete the link and a consultant from Cameron James Professional recruitment will be in contact with you.