Senior Commercial Analytics Lead

Dunelm; Leicester; On-site; GBP 45,000 - 65,000; Full time

Job summary

Dunelm in Leicester is seeking a Senior Analyst to join the Analytics team and drive evidence-based decision making across the Commercial function. You will shape product and trading decisions through data-led insights and testing, partnering with stakeholders to deliver measurable business outcomes.

As a Senior Analyst, you will lead medium to large analytics projects, translate commercial questions into actionable analysis, and help establish scalable decision-making capabilities that improve

Qualifications

• Experience in analytics, insight or commercial analysis within retail, ecommerce or another customer-facing business.
• Strong analytical and problem-solving skills.
• Experience delivering analytical projects with clear commercial outcomes.
• Strong understanding of the key drivers of performance in an omnichannel retail business.
• Ability to translate complex analysis into clear, actionable recommendations.
• Strong stakeholder management and communication skills.
• Experience using SQL and one or more analytical tools such as Python or R.
• Ability to manage multiple priorities and work independently.

Responsibilities

• Lead the delivery of medium to large analytics projects aligned to key business priorities.
• Translate commercial questions into clear analytical approaches and project plans.
• Deliver robust, timely and commercially focused analysis.
• Manage multiple projects and priorities simultaneously.
• Produce analytics that helps the business understand performance, identify opportunities and take action.
• Use data to answer key questions across key business functions.
• Support better decision making by providing clear recommendations backed by evidence.
• Help develop KPIs, measures and frameworks that drive business performance.
• Present findings in a simple, compelling and commercially relevant way.
• Create presentations, dashboards and summaries tailored to both technical and non-technical audiences.
• Influence stakeholders through clear storytelling and well-supported recommendations.
• Support senior leaders with insight for planning, trading reviews and business decisions.
• Build strong working relationships with stakeholders across the business.
• Partner with teams across commercial, ecommerce, marketing, finance and operations.
• Work collaboratively to understand business needs and ensure analysis leads to action.
• Challenge assumptions and provide an evidence-based perspective.
• Contribute to improving standards and ways of working within the analytics team.
• Share knowledge, methods and best practice with other analysts.
• Support and coach early careers analysts where appropriate.
• Help improve data quality, reporting and self-serve analytics capability.
• Contribute to the team culture, in addition to advocate for data, analytics and the voice of the customer throughout the business.

Skills

Analytical thinking

Problem solving

Stakeholder management

SQL

Python

R

Power BI

ThoughtSpot

Education

Degree in Maths/Stats/Economics/CS/Physics or related field

Tools

SQL

Python

R

Power BI

Snowflake

BigQuery

ThoughtSpot

Job description

Dunelm in Leicester is seeking a Senior Analyst to join the Analytics team and drive evidence-based decision making across the Commercial function. You will shape product and trading decisions through data-led insights and testing, partnering with stakeholders to deliver measurable business outcomes.

As a Senior Analyst, you will lead medium to large analytics projects, translate commercial questions into actionable analysis, and help establish scalable decision-making capabilities that improve