Self-Service Analytics CoE Leader

Dunelm; Greater London; Hybrid; GBP 90,000 - 115,000; Full time

Job summary

Dunelm in the UK is hiring a Self-Service Analytics Centre of Excellence Manager to lead governance, adoption and capability development for self-service analytics. You will work under the Director of Data Engineering to set standards, drive data-driven decisioning and ensure trusted data products across the organisation.

You will coach colleagues, shape analytics roadmaps, and collaborate with Data Engineering, Data Management and Analytics teams to deliver measurable business value through

Qualifications

• Strong leadership capability, with experience coaching analysts, BI specialists or data professionals.
• Experience coaching, mentoring and enabling business colleagues to use analytics confidently, frame questions effectively, interpret results and turn insight into better decisions.
• Experience leading BI, analytics enablement or self-service analytics capabilities in a complex organisation.
• Strong understanding of governed self-service analytics across multiple tools and capabilities, including adoption, enablement, standards, training and support models.
• Experience with ThoughtSpot or comparable self-service BI platforms, with the ability to set direction and standards for semantic models, dashboards, reports or equivalent analytics assets.
• Strong understanding of analysis methods, data storytelling, test and learn approaches, interpretation of results and how analytics can be used to answer business questions and drive better decisions.
• Strong understanding of semantic models, dimensional modelling, reusable metrics, metadata and governed business definitions.
• Ability to translate business priorities into analytics roadmaps, delivery plans and clear team priorities.
• Excellent stakeholder engagement skills, with the ability to influence senior stakeholders and explain complex data concepts clearly to non-technical colleagues.
• Strong governance mindset, including awareness of access control, certified content, documentation, data quality and supportability standards.

Responsibilities

• Lead the Self-Service Analytics Centre of Excellence, creating a high-performing, collaborative capability.
• Define and lead governance for self-service analytics across Dunelm, covering ThoughtSpot and other analytics capabilities.
• Coach and mentor business colleagues to frame business questions, interpret data, tell data stories and turn insight into decisions.
• Provide functional guidance and subject matter expertise to dedicated business partner analysts.
• Build a culture of quality, curiosity, ownership, continuous improvement and trusted partnership with business, Product, Delivery, Data Engineering, Data Management and Analytics.
• Own the standards and lifecycle for self-service analytics assets, including semantic models, dashboards and BI products.

Skills

Leadership experience

Coaching analytics teams

BI enablement leadership

Self-service analytics

ThoughtSpot experience

Data storytelling

Analytics roadmaps

Stakeholder engagement

Governance mindset

Business value focus

Tools

ThoughtSpot

Snowflake

Job description

Dunelm in the UK is hiring a Self-Service Analytics Centre of Excellence Manager to lead governance, adoption and capability development for self-service analytics. You will work under the Director of Data Engineering to set standards, drive data-driven decisioning and ensure trusted data products across the organisation.

You will coach colleagues, shape analytics roadmaps, and collaborate with Data Engineering, Data Management and Analytics teams to deliver measurable business value through