Senior Commercial Analyst

FORT; Liverpool; Hybrid; GBP 55,000 - 85,000; Full time

Benefits offered by this job

25 days annual leave

Annual bonus

Healthcare insurance

Electric car salary sacrifice

Job summary

FORT is seeking a Commercial Analytics & Revenue Growth Specialist to turn data into strategic insights that drive sales performance in a UK SaaS environment. You will collaborate with Finance, Sales Operations and Commercial leadership to understand customer behaviour, pipeline dynamics and product performance.

You'll translate complex datasets into clear recommendations, support pricing and go-to-market decisions, and engage with Sales teams to influence outcomes.

Qualifications

• Proven experience analysing customer, sales, product and revenue data to identify commercial opportunities.
• Strong understanding of sales conversion, pipeline performance, win/loss analysis and revenue optimisation.
• Experience identifying cross-sell, upsell and customer growth opportunities.
• Ability to assess pricing, discounting, product penetration and commercial performance.

Responsibilities

• Turn complex commercial data into actionable insights that improve sales performance and revenue growth.
• Analyse customer behaviour, sales pipelines, product performance and revenue trends to identify focus areas.
• Identify cross-sell, upsell and revenue opportunities and improve conversion rates.
• Present findings to Sales, Finance and senior leadership to inform strategic decisions.

Skills

Salesforce analytics

Power BI

Data analysis

Stakeholder engagement

Tools

Python

SQL

ERP systems

Job description

We’re partnering with an established, technology-led organisation delivering innovative software solutions to businesses across the UK.

Operating within a growing B2B technology environment, the business is looking to strengthen its commercial intelligence capability, using data to drive smarter decisions, improve sales performance and identify new revenue opportunities.

This is an opportunity to have a genuine impact on commercial strategy, working closely with senior leadership to influence how the business identifies, prioritises and converts opportunities.

The What

You’ll be responsible for turning complex commercial data into actionable insights that directly improve sales performance and revenue growth. Working closely with Finance, Sales Operations and Commercial leadership, you’ll analyse customer behaviour, sales pipelines, product performance and revenue trends to identify where the business should focus its efforts.

From identifying untapped revenue opportunities and improving conversion rates to understanding why deals are won or lost, you’ll play a pivotal role in shaping commercial decision-making.

This isn’t simply a reporting role.

Critical:

• Strong commercial data analysis experience, ideally within a B2B technology or SaaS environment.
• Strong Salesforce analytical capability and Power BI experience.
• Ability to translate complex datasets into clear, actionable commercial recommendations.
• Confident engaging with Sales teams and senior stakeholders to influence commercial decisions.

The Technical Stack

• Salesforce – Commercial reporting, pipeline analysis and sales intelligence.
• Power BI – Data visualisation, dashboards and performance reporting.
• Excel – Advanced analysis and data manipulation.
• Python – Data analysis, preparation and automation of analytical processes.
• SQL – Desirable experience querying and analysing datasets.
• NetSuite / ERP – Advantageous but not essential.

The Requirements:

Commercial Analytics & Revenue Growth

• Proven experience analysing customer, sales, product and revenue data to identify commercial opportunities.
• Strong understanding of sales conversion, pipeline performance, win/loss analysis and revenue optimisation.
• Experience identifying cross-sell, upsell and customer growth opportunities.
• Ability to assess pricing, discounting, product penetration and commercial performance.

Data Analysis & Technical Capability

• Strong experience working with large, complex datasets from multiple sources.
• Advanced Salesforce, Power BI and Excel capabilities.
• Experience using Python to support analytical processes and improve reporting efficiency.
• Ability to combine, reconcile and interpret data to produce meaningful commercial insights.

Commercial Strategy & Stakeholder Engagement

• Comfortable working directly with Sales, Finance and senior leadership teams.
• Ability to communicate complex findings clearly and recommend practical actions.
• Experience supporting customer segmentation, opportunity prioritisation and sales effectiveness.
• Commercially curious, proactive and confident challenging existing approaches using evidence.

HYBRID WORKING ENVIRONMENT:

Our client operates a three days a week onsite policy and two from home. These tend to be set days when the team are in though start and end times can be flexible.

The Benefits? (Skinny)

• 25 days annual leave + Bank Holidays (option to purchase days)
• Annual bonus
• Healthcare insurance via myWellbeing
• Electric car salary sacrifice
• Among more!