Senior Commercial Account Handler

NJR Recruitment; Coventry; On-site; GBP 33,000 - 40,000; Full time

Job summary

Independent Insurance Broker in Coventry is recruiting for a Senior Commercial Account Handler to deliver outstanding service to an existing portfolio of commercial clients through the policy lifecycle.

You will manage policies from inception to renewal, handle renewals and mid-term adjustments, and liaise with insurers to secure favourable terms while supporting Account Executives and strengthening client relationships.

Qualifications

• Previous experience as a Commercial Account Handler within an insurance broker.
• Strong understanding of commercial insurance products across multiple classes of business.
• Excellent communication and relationship-building skills.
• Ability to manage a varied workload whilst maintaining attention to detail.
• Proactive and customer-focused approach.

Responsibilities

• Managing commercial insurance policies from inception through to renewal.
• Processing renewals, mid-term adjustments and policy amendments.
• Acting as the first point of contact for client queries with professional advice.
• Liaising with insurers to secure competitive terms and best outcomes.
• Supporting Account Executives where required.
• Building and maintaining long-term client relationships with insurer partners.
• Identifying opportunities to cross-sell and portfolio growth.

Skills

Commercial insurance knowledge

Client relationship management

Communication skills

Attention to detail

Proactive customer service

Job description

Join a Growing Independent Commercial Insurance Broker

NJR Recruitment is delighted to be partnering with Independent Insurance Broker based in the Coventry area in the search for an experienced SeniorCommercial Account Handler to join their expanding team.

Our client has built an excellent reputation for delivering tailored insurance solutions and exceptional client service. This is a fantastic opportunity to join a modern, ambitious brokerage where you'll work alongside a knowledgeable team and play a key role in supporting a diverse portfolio of commercial clients.

Salary: £ 33,000 - £40,000

The Role

As a Commercial Account Handler, you'll be responsible for delivering an outstanding service to an existing portfolio of commercial clients, ensuring their insurance needs are met throughout the policy lifecycle.

Key responsibilities include:

• Managing commercial insurance policies from inception through to renewal.
• Processing renewals, mid-term adjustments and policy amendments.
• Acting as the first point of contact for client queries, providing professional advice and excellent customer service.
• Liaising with insurers to negotiate competitive terms and secure the best outcomes for clients.
• Supporting Account Executives where required.
• Building and maintaining strong, long-term relationships with clients and insurer partners.
• Identifying opportunities to cross-sell and enhance client portfolios where appropriate.

About You

To be considered, you'll ideally have:

• Previous experience as a Commercial Account Handler within an insurance broker.
• A strong understanding of commercial insurance products across multiple classes of business.
• Excellent communication and relationship-building skills.
• The ability to manage a varied workload whilst maintaining exceptional attention to detail.
• A proactive and customer-focused approach.

Interested?