Insurance Account Handler

Cameron James Professional Recruitment; Coventry; Hybrid; GBP 41,000 - 50,000; Full time

Benefits offered by this job

Hybrid working

On-site parking

Professional development (CII/ACII)

Job summary

Cameron James Professional Recruitment is seeking a Senior Commercial Insurance Handler / Broker for its Coventry team. This high-visibility role takes ownership of a cross-class portfolio and provides leadership to junior Account Handlers.

You will manage renewals, broker with major insurers and Lloyds, and maintain client relationships with a hands-on, face-to-face approach when required. Hybrid working applies and on-site parking is available.

Qualifications

• 5–10 years in a commercial insurance broking environment.
• Experience handling cross-class portfolios and client engagement.
• Ability to mentor junior Account Handlers and lead renewals.

Responsibilities

• Actively manage your own cross-class commercial client book.
• Lead end-to-end renewal strategies and remarketing.
• Coach and oversee junior Account Handlers in daily workflows.
• Negotiate terms with insurers and Lloyds underwriters.
• Maintain strong client relationships with face-to-face meetings when required.

Skills

Commercial broking

Client relationship

Leadership

Negotiation

Underwriting liaison

Tools

Acturis

Job description

Job Title: Senior Commercial Insurance Handler / Broker

Location: Coventry (Hybrid Working Available)

Salary: to 45k DOE+ Flexible Benefits & On-Site Parking

Experience Level: 5–10 Years Commercial Broking Experience

About the Role

Are you an experienced Commercial Broker or Senior Account Handler looking to step into a high-visibility role with genuine leadership responsibilities?

We are seeking a seasoned Senior Commercial Insurance Handler / Broker to join our established team in Coventry. In this role, you will take full ownership of a diverse cross-class portfolio while providing guidance and oversight to junior Account Handlers. Balancing technical broking expertise with client-facing engagement, you will serve as a key point of contact for complex mid-market to high-net-worth commercial risks.

Key Responsibilities

• Portfolio Management: Actively manage your own book of cross-class commercial clients with premiums reaching up to £400k per policy class.
• Product Coverage: Handle complex requirements across Property Combined, General Liability, Commercial Fleet, and Financial Lines.
• Team Leadership: Mentor, support, and oversee the daily workflows of junior Account Handlers within the team.
• Broking Operations: Lead end-to-end renewal strategies, policy remarketing, and high-value new business broking placements.
• Client Engagement: Build strong, long-term relationships through regular contact, including off-site, face-to-face client meetings when required.
• Market Negotiation: Utilise your industry relationships to negotiate favourable terms and comprehensive coverages with major insurers and Lloyds underwriters.

Requirements & Skills

• Experience: 5 to 10 years of experience within a commercial insurance broking environment.
• Technical Knowledge: Strong understanding of mid-market commercial risks, including liability, fleet, and financial lines.
• Software: Experience using Acturis is highly desirable.
• Communication: Excellent interpersonal skills with the confidence to meet clients and negotiate effectively with underwriters.
• Leadership: Proven ability or aptitude to guide and review the work of support staff.

What We Offer

• Work-Life Balance: True hybrid working options to suit your personal schedule.
• Benefits: Customisable flexible benefits package tailored to your lifestyle.
• Convenience: Free, secure on-site parking at the Coventry office.
• Growth: Continuous professional development and backing for insurance qualifications (CII/ACII).