Senior Cloud Ops Engineer - AWS, Kubernetes & Remote

NICE (New Independent Conference Experts) Ltd.; United Kingdom; Hybrid; GBP 65,000 - 90,000; Full time

Job summary

NiCE Ltd. is seeking a Cloud Operations Engineer to design, implement, and run scalable AWS environments using EKS/ECS, while maintaining Linux systems and databases. You will focus on reliability, security, and cost optimization in a collaborative, engineering‑driven team.

Join a NICE‑FLEX hybrid model with 2 days in the office and 3 days remote, contributing to a global, fast‑paced environment that values innovation and continuous improvement.

Qualifications

• 4–5 years in cloud operations, infra engineering, or SRE with hands-on focus.
• Design, implement, operate scalable AWS infrastructure (EC2, EKS, ECS, RDS/Aurora, S3, VPC, IAM, Lambda, CloudWatch).
• Manage containerized workloads on Amazon EKS/ECS; cluster operations, networking, scaling, and troubleshooting.
• Administer production Linux environments; performance tuning, storage, networking, and incident resolution.
• Maintain relational databases (PostgreSQL/MySQL/Aurora) and NoSQL (DynamoDB/Redis).
• Strengthen cloud security with IAM, network security, secrets management, and compliance best practices.
• Improve observability with CloudWatch, Prometheus, and Grafana.
• Own production incidents; on-call rotations, root cause analysis, continuous improvement.
• Collaborate with software engineering, DevOps, and platform teams to improve deployment & reliability.
• Identify cloud cost optimization via right-sizing, capacity planning, automation, governance.

Responsibilities

• Design, implement, and operate scalable, secure AWS cloud infra using EC2, EKS, ECS, RDS/Aurora, S3, VPC, IAM, Lambda, CloudWatch.
• Drive reliability and performance of containerized apps with EKS/ECS; cluster operations, networking, scaling, troubleshooting.
• Maintain Linux production environments; performance tuning, storage management, networking, incident resolution.
• Manage PostgreSQL/MySQL/Aurora and NoSQL (DynamoDB/Redis); ensure high availability, backups, failover.
• Strengthen cloud security posture via IAM, network security, secrets management, compliance best practices.
• Enhance observability with CloudWatch, Prometheus, Grafana; implement monitoring, logging, alerting, analytics.
• Own production incidents; participate in on-call rotations; root cause analysis; drive improvements.
• Collaborate with software engineering, DevOps, and platform teams to improve deployment processes and efficiency.
• Identify and implement cloud cost optimization opportunities through right-sizing, automation, and governance.

Skills

Linux systems

AWS cloud

EKS & ECS

PostgreSQL/MySQL

NoSQL (DynamoDB/Redis)

Terraform

Puppet

CI/CD pipelines

Monitoring tools

Python/Bash

Education

Bachelor’s in Computer Science/IT

Tools

Terraform

Puppet

Docker

Kubernetes (EKS/ECS)

AWS EC2/VPC

CloudWatch

Prometheus

Grafana

Datadog

Job description

NiCE Ltd. is seeking a Cloud Operations Engineer to design, implement, and run scalable AWS environments using EKS/ECS, while maintaining Linux systems and databases. You will focus on reliability, security, and cost optimization in a collaborative, engineering‑driven team.

Join a NICE‑FLEX hybrid model with 2 days in the office and 3 days remote, contributing to a global, fast‑paced environment that values innovation and continuous improvement.