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An innovative health care provider is seeking a Senior Clinical Support Worker to join their Community Liver Health Checks team. This role offers the chance to work on a mobile clinic, providing essential liver health checks to the public. The successful candidate will play a vital role in patient care, collaborating closely with a multidisciplinary team to deliver high-quality services. If you are passionate about making a difference in community health and have experience in phlebotomy, this opportunity is perfect for you. Join a supportive environment where your contributions will have a significant impact on public health.
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Job Summary
Senior Clinical Support Worker
Looking for something different? O-Liver could just be the change you are looking for.
We have an exciting opportunity for a Senior Clinical Support Worker to join our Community Liver Health Checks team, working on our mobile clinic vehicle offering liver health checks to the public.
The successful applicant will be based at St James Hospital but work our mobile clinic vehicle that covers clinics and events in the community.
The successful applicant will have experience of phlebotomy, Fibroscan training will be provided which is the main focus of this post and education about hepatitis C and B. The team is supported clinically by the nurse team leader.
The post is full time, but part time hours would be considered for suitable candidates. The service operates from Monday to Friday 8 am to 5pm.
For Further Information, please contact Catherine Wigglesworth (Catherine.wigglesworth@nhs.net) Team Leader for the Viral Hepatitis Team, Leeds 0113 206678 or Joanne Hitchings, Associate Practitioner email joanne.hitchings@nhs.net This post may close early if/when sufficient applications have been received.
Main duties of the job
The Senior Clinical Support Worker will work as part of the Community Liver Health Checks outreach working predominantly in the community on either the outreach vehicle or community locations in the ODN area.
The postholder will undertake fibroscans and take bloods as required
support the viral hepatitis team with community clinics and events
Work closely with other services such as the Hepatitis C Trust
Will contribute to the multi-disciplinary team
Be an ambassador for the ODN and treatment services
About Us
Leeds Teaching Hospitals NHS Trust (LTHT) is part of the West Yorkshire Association of Acute Trusts (WYAAT), a collaborative of the NHS hospital trusts from across West Yorkshire and Harrogate working together to provide the best possible care for our patients.
Our Values Are Part Of What Make Us Different From Other Trusts, So We See This As a Strength, As Well As a Responsibility. They Have Been Developed By Our Staff And Set Out What They See As Important To How We Work. Our Five Values Are:
Patient-centred
Collaborative
Fair
Accountable
Empowered
All our actions and endeavours will be guided and evaluated through these values.
Leeds Teaching Hospitals is committed to our process of redeploying 'at risk' members of our existing workforce to new roles. As such, all our job adverts are subject to this policy and we reserve the right to close, delay or remove adverts while this process is completed. If you do experience a delay in the shortlisting stage of the recruitment cycle, please bear with us while this process is completed, and contact the named contact if you have any questions.
Date posted
23 April 2025
Pay scheme
Agenda for change
Band
Band 3
Salary
£24,071 to £25,674 a year
Contract
Fixed term
Duration
12 months
Working pattern
Full-time
Reference number
C9298-NUR-636
Job locations
St. James's University Hospital
Beckett Street
Leeds
LS9 7TF
Job Description
Job responsibilities
Job Purpose/Summary
The jobholder will be actively involved in providing direct and indirect compassionate care for patients in support of the multidisciplinary team.
The jobholder will undertake a range of delegated clinical patient care duties and can be expected to work under direct or indirect supervision by a registered practitioner.
The jobholder will assist in the overall implementation and evaluation of care as part of the multi professional team.
The jobholder is expected to plan, implement, deliver and maintain high standards of patient care.
The jobholder will be skilled in taking appropriate action(s) and acting on own initiative to achieve the planned outcome.
The jobholder will contribute to the maintenance of an environment for effective care.
The jobholder will be expected to lead a team of clinical support workers and apprentice clinical support workers.
The jobholder will be expected to practice in accordance with Trust policies, guidelines, standards and statutory requirements and operate within defined competency boundaries.
The jobholder will work within a ward, clinical department or community setting as part of a multidisciplinary team.
PRINCIPAL DUTIES & AREAS OF RESPONSIBILITY
Communication and Working Relationship
Establish and maintain effective communication with patients, families, carers and patient groups
Develop and maintain appropriate relationships, communication and teamwork with members of the multi-disciplinary team within the ward/department
Assist in the welcome and reception of patients into the clinical area
Demonstrate a variety of communication skills with patients who may have communication needs and difficulties e.g., confusion, dementia or other linguistic issues
Communicate effectively with all health, social care providers, voluntary sectors and emergency services
Maintain clear, concise and legible documentation adhering to standards in accordance with Trust policies and guidance
Ensure compliance with Trust policies and procedures regarding confidentiality of data and data security
Communicate with colleagues and members of the multi-disciplinary team clearly and effectively in written, verbal and electronic format (this may include accessing and updating patient records on central databases or electronic systems).
Participate in and contribute to local audits (e.g., hand hygiene audit)
Escalate concerns with regards to patients physical or psychological needs, or changes in their clinical condition to a registered practitioner within appropriate time frames
Effective use of communication skills when responding to patients, relatives or carers concerns and complaints, contributing to the ward, unit or department team action plan to achieve local resolution.
Ensures, in liaison with registered practitioners that interpreters are utilised as appropriate to support patients understanding and communication needs.
Ability to answer phone, effectively managing the enquiry
Clinical Responsibilities
Provide and deliver a high standard of compassionate nursing care recognising and meeting the specific needs of the patients
Following training and assessment, competently undertake clinical activities relevant to the post and clinical area as agreed
Acknowledge any limitations of competence in accepting care activities outside agreed limitations and inform a registered practitioner
Assist in planning, implementation and evaluation of individual programmes of care for patients
Document interventions performed and care delivered, ensuring that a registered practitioner countersigns record where appropriate.
Assist in the recording of fluid balance, reporting discrepancies to a registered practitioner.
Assist the patient with all aspects of their personal hygiene.
Assist in the safe moving and handling of all patients utilising appropriate equipment.
Assist the patient with their elimination needs, including bowel and urinary catheter care.
Provide care for patients with reduced mobility; to include skin integrity, pressure area care and measurement and application of anti-embolic stockings
Assist in ensuring patients nutritional needs are met.
Carry out clinical observations on patients, recognising, recording and reporting abnormalities and changes in patients condition to the registered practitioner
Utilise early warning score indicators (e.g., NEWS) to recognise any patient deterioration/sudden change in condition, reporting immediately to the registered practitioner.
Prepare and undertake interventions consistent with evidence-based practice, through applying knowledge and skills to determine nature of the clinical care intervention required to meet patients requirements for care.
Evaluate and review the effect of any interventions and the patients agreed plan of care and report outcomes of interventions to the registered practitioner.
Collect equipment for clinical procedures as directed by the registered practitioner. Safely dispose of equipment, post procedure, restocking where appropriate
Assist in safe and appropriate use and maintenance of equipment
Assist in the correct handling and dispatch of specimens
Safe disposal of soiled linen and clinical waste from the ward or department
Participate in the process of involving relatives and or carers in the provision of patient care
Contribute to the psychological and or spiritual needs of patients using diversionary and comfort measures as appropriate
Acts as a chaperone as per chaperone policy.
Assist in the performing of last offices for deceased patients.
Undertake the escort of patients to other departments and ward as instructed by a registered practitioner
Organise and prioritise time effectively
Undertake duties on different wards, departments or clinical areas as and when required by service demands or patient need.
Act in such a way that safeguards the health and wellbeing of children & vulnerable adults at all times. Is familiar with and adheres to, the LTHT safeguarding policies.
Other Responsibilities
Participate in the use of the Leeds Improvement Method to improve the quality and safety of the service.
Contribute to the prevention and control of infection in line with Trust guidelines
Assist in maintenance of accurate records and documentation, with regard to legal requirements, confidentiality and management of information.
Ensure that essential information on the patients condition and progress is recorded in accordance with Trust guidelines
Understand the need to maintain and respect patient confidentiality
Promote and value the rights, responsibilities and diversity of people ensuring religious and cultural needs are addressed
Education, Health, Safety and Security
Ensure safe keeping and transportation of patient property and valuables in accordance with Trust policy.
Recognise the importance of health education and teaching of patients and their carers, and inform senior staff where this might be required
Ensure equipment and resources are used appropriately, efficiently and economically
Maintain a safe working environment, reporting incidents, accidents, complaints according to Trust policy.
Participate in in-service training
Complete annual mandatory and priority training requirements within agreed timescales
Participate in own and others annual performance appraisal
Supervision and leadership
Will be expected to lead a team of clinical support workers on a shift-by-shift basis
Will be expected to contribute to mentorship and appraisal of junior staff.
Raise concerns with regards to risk, danger, malpractice or wrongdoing by following the LTHT Whistleblowing policy and supporting processes.
INFECTION CONTROL
The jobholder must comply at all times with the Leeds Teaching Hospitals NHS Trust Infection Control policies, in particular by practising Universal Infection Control Precautions.
Hand hygiene must be performed before and after contact with patients and their environment.
HEALTH AND SAFETY / RISK MANAGEMENT
All staff are responsible for working with their colleagues to maintain and improve the quality of services provided to our patients and other service users.
This includes complying at all times with the Leeds Teaching Hospitals NHS Trust Policies, including Health and Safety policies, in particular by following agreed security and safer working procedures, and reporting incidents using the Trust Incident Reporting system
EQUALITY AND DIVERSITY
The jobholder must comply with all policies and procedures designed to ensure equality of employment and that services are delivered in ways that meet the individual needs of patients and their families.
No person whether they are staff, patient or visitor should receive less favourable treatment because of their gender, ethnic origin, age, disability, sexual orientation, religion etc.
TRAINING AND PERSONAL DEVELOPMENT CONTINUOUS PROFESSIONAL DEVELOPMENT
The jobholder must take responsibility in agreement with his/her line manager for his/her own personal development by ensuring that Continuous Professional Development remains a priority.
The jobholder will undertake all mandatory training required for the role.
COMMUNICATION & WORKING RELATIONSHIPS
Registered Nurses and Practitioners
Clinical Educators
Support Workers
Assistant Practitioners
Medical Staff
Allied Health Professions
Estates and Facilities
Other Responsibilities
Job description Job responsibilities
Participate in the use of the Leeds Improvement Method to improve the quality and safety of the service.
Contribute to the prevention and control of infection in line with Trust guidelines
Assist in maintenance of accurate records and documentation, with regard to legal requirements, confidentiality and management of information.
Ensure that essential information on the patients condition and progress is recorded in accordance with Trust guidelines
Understand the need to maintain and respect patient confidentiality
Promote and value the rights, responsibilities and diversity of people ensuring religious and cultural needs are addressed
Education, Health, Safety and Security
Ensure safe keeping and transportation of patient property and valuables in accordance with Trust policy.
Recognise the importance of health education and teaching of patients and their carers, and inform senior staff where this might be required
Ensure equipment and resources are used appropriately, efficiently and economically
Maintain a safe working environment, reporting incidents, accidents, complaints according to Trust policy.
Participate in in-service training
Complete annual mandatory and priority training requirements within agreed timescales
Participate in own and others annual performance appraisal
Supervision and leadership
Will be expected to lead a team of clinical support workers on a shift-by-shift basis
Will be expected to contribute to mentorship and appraisal of junior staff.
Raise concerns with regards to risk, danger, malpractice or wrongdoing by following the LTHT Whistleblowing policy and supporting processes.
INFECTION CONTROL
The jobholder must comply at all times with the Leeds Teaching Hospitals NHS Trust Infection Control policies, in particular by practising Universal Infection Control Precautions.
Hand hygiene must be performed before and after contact with patients and their environment.
HEALTH AND SAFETY / RISK MANAGEMENT
All staff are responsible for working with their colleagues to maintain and improve the quality of services provided to our patients and other service users.
This includes complying at all times with the Leeds Teaching Hospitals NHS Trust Policies, including Health and Safety policies, in particular by following agreed security and safer working procedures, and reporting incidents using the Trust Incident Reporting system
EQUALITY AND DIVERSITY
The jobholder must comply with all policies and procedures designed to ensure equality of employment and that services are delivered in ways that meet the individual needs of patients and their families.
No person whether they are staff, patient or visitor should receive less favourable treatment because of their gender, ethnic origin, age, disability, sexual orientation, religion etc.
TRAINING AND PERSONAL DEVELOPMENT CONTINUOUS PROFESSIONAL DEVELOPMENT
The jobholder must take responsibility in agreement with his/her line manager for his/her own personal development by ensuring that Continuous Professional Development remains a priority.
The jobholder will undertake all mandatory training required for the role.
COMMUNICATION & WORKING RELATIONSHIPS
Registered Nurses and Practitioners
Clinical Educators
Support Workers
Assistant Practitioners
Medical Staff
Allied Health Profe
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