Senior Clinical Rota & Workforce Operations Lead

The Methodist Church in Britain; England; On-site; GBP 45,000 - 55,000; Full time

Job summary

Nimbuscare is seeking a rota coordination team lead to manage and develop the clinical rota function across services, line-manage staff, and handle complex escalations. You will plan workforce capacity, work with clinicians, HR and finance, and ensure accurate payroll-related tasks using RotaMaster.

The role emphasizes stakeholder collaboration, data analysis, and continuous process improvement to meet staffing levels and skill mix while maintaining high service standards in a fast-paced,

Qualifications

• Good general education to A Level or Level 3 standard or equivalent.
• Minimum of 2 years in a similar role.
• Minimum of 2 years line management experience.
• Experience leading or supervising staff in a fast-paced environment.

Responsibilities

• Lead the rota coordination team through line management, supervision and performance management.
• Develop, maintain and coordinate rota schedules so clinical rotas meet required staffing levels and skill mix.
• Monitor workforce capacity, identify staffing gaps and respond to planned and unplanned absence.
• Act as escalation point and lead contact for complex rota and staffing issues.
• Lead continuous review and improvement of rota processes, systems and ways of working.
• Oversee use of RotaMaster, supporting set-up, shift booking and system queries.
• Update rota systems daily to reflect hours worked and support payroll.
• Ensure payroll-related rota tasks are completed accurately and within agreed timescales.
• Produce and analyse rota and workforce reports to identify trends, risks and opportunities.
• Allocate workload across the team and delegate tasks.
• Build working relationships with clinicians, operational teams and external staffing agencies.
• Work with HR and Finance to resolve payroll discrepancies and staffing queries.

Skills

Organisational skills

Attention to detail

Communication

IT skills

Leadership

Line management

Education

A-levels or equivalent

Tools

RotaMaster

SystmOne

Job description

Nimbuscare is seeking a rota coordination team lead to manage and develop the clinical rota function across services, line-manage staff, and handle complex escalations. You will plan workforce capacity, work with clinicians, HR and finance, and ensure accurate payroll-related tasks using RotaMaster.

The role emphasizes stakeholder collaboration, data analysis, and continuous process improvement to meet staffing levels and skill mix while maintaining high service standards in a fast-paced,