Lead Workforce Rota Coordinator

The Methodist Church in Britain; England; On-site; GBP 45,000 - 55,000; Full time

Job summary

Nimbuscare is seeking a rota coordination team lead to manage and develop the clinical rota function across services, line-manage staff, and handle complex escalations. You will plan workforce capacity, work with clinicians, HR and finance, and ensure accurate payroll-related tasks using RotaMaster.

The role emphasizes stakeholder collaboration, data analysis, and continuous process improvement to meet staffing levels and skill mix while maintaining high service standards in a fast-paced,

Qualifications

• Good general education to A Level or Level 3 standard or equivalent.
• Minimum of 2 years in a similar role.
• Minimum of 2 years line management experience.
• Experience leading or supervising staff in a fast-paced environment.

Responsibilities

• Lead the rota coordination team through line management, supervision and performance management.
• Develop, maintain and coordinate rota schedules so clinical rotas meet required staffing levels and skill mix.
• Monitor workforce capacity, identify staffing gaps and respond to planned and unplanned absence.
• Act as escalation point and lead contact for complex rota and staffing issues.
• Lead continuous review and improvement of rota processes, systems and ways of working.
• Oversee use of RotaMaster, supporting set-up, shift booking and system queries.
• Update rota systems daily to reflect hours worked and support payroll.
• Ensure payroll-related rota tasks are completed accurately and within agreed timescales.
• Produce and analyse rota and workforce reports to identify trends, risks and opportunities.
• Allocate workload across the team and delegate tasks.
• Build working relationships with clinicians, operational teams and external staffing agencies.
• Work with HR and Finance to resolve payroll discrepancies and staffing queries.

Skills

Organisational skills

Attention to detail

Communication

IT skills

Leadership

Line management

Education

A-levels or equivalent

Tools

RotaMaster

SystmOne

Job description

This lead post runs the rota coordination team that staffs clinical rotas across several Nimbuscare services, the not-for-profit provider owned by York's practices. The post holder line-manages the team, handles complex rota escalations and plans workforce capacity to cover absences and gaps. The role is distinct for its clinical rota focus, its use of RotaMaster and its links with clinicians, HR, finance and external agencies. Visa sponsorship is not available.

What the job involves

• Lead the rota coordination team through line management, supervision and performance management
• Develop, maintain and coordinate rota schedules so clinical rotas meet required staffing levels and skill mix
• Monitor workforce capacity, identify staffing gaps and respond to planned and unplanned absence
• Act as escalation point and lead contact for complex rota and staffing issues
• Lead continuous review and improvement of rota processes, systems and ways of working
• Oversee use of RotaMaster, supporting set-up, shift booking and system queries
• Update rota systems daily to reflect hours worked and support payroll
• Ensure payroll-related rota tasks are completed accurately and within agreed timescales
• Produce and analyse rota and workforce reports to identify trends, risks and opportunities
• Allocate workload across the team and delegate tasks
• Build working relationships with clinicians, operational teams and external staffing agencies
• Work with HR and Finance to resolve payroll discrepancies and staffing queries

What's required

Qualifications

• Good general education to A Level or Level 3 standard or equivalent

Experience

• Minimum of 2 years in a similar role
• Minimum of 2 years line management experience
• Experience leading or supervising staff in a fast-paced environment

Skills & knowledge

• Excellent organisational skills, prioritising and multitasking
• Excellent attention to detail and accuracy
• Excellent written and verbal communication
• Strong IT skills in Outlook, Word and Excel
• Strong leadership and team management skills
• Ability to communicate complex workforce and resourcing issues

Other

• Ability to work proactively under pressure in a demanding, time-sensitive role
• Working collaboratively with senior managers and clinicians on pragmatic staffing solutions
• Positive, supportive and collaborative approach to team working
• VDU use
• Flexibility to meet service needs

Nice to have

• Workforce planning experience
• Experience using RotaMaster
• Experience in Primary Care or NHS settings
• Experience using clinical systems such as SystmOne
• Leadership or management qualification
• Own transport