Senior Client Support Specialist — Wealth Ops & Projects

Schroders; Greater London; On-site; GBP 30,000 - 42,000; Full time

Benefits offered by this job

Flexible working arrangements

Job summary

Schroders in London is seeking a Client Support Administrator to streamline processes within the Wealth Management service lines. You will support client teams, coordinate with the Service Centre, and help sustain high standards of service and regulatory compliance.

The role emphasizes attention to detail, strong IT skills, and ability to collaborate with frontline teams and senior stakeholders. Flexible working arrangements are available.

Qualifications

• A level or equivalent.
• Operations and client service experience within Wealth Management.
• Excellent IT skills, especially Microsoft Office.
• Strong collaboration and teamwork abilities.
• Familiarity with UK Money Laundering Regulations and HMRC requirements.

Responsibilities

• Review processes in the client team area and identify improvements.
• Coordinate with team heads and stakeholders on key targets.
• Liaise with Front Office to complete tasks to a high standard.
• Input and process requests accurately and promptly.
• Maintain thorough documentation and records with high attention to detail.
• Support projects and committees to raise standards across Client Support.

Skills

Excellent IT skills

Excellent written and spoken English

Excellent telephone skills

Good collaboration and teamwork

Education

A level or equivalent

Tools

Microsoft Office

Job description

Schroders in London is seeking a Client Support Administrator to streamline processes within the Wealth Management service lines. You will support client teams, coordinate with the Service Centre, and help sustain high standards of service and regulatory compliance.

The role emphasizes attention to detail, strong IT skills, and ability to collaborate with frontline teams and senior stakeholders. Flexible working arrangements are available.