Senior Client Relationship Manager

Maxwell Bond; Manchester; Hybrid; GBP 60,000 - 90,000; Full time

Job summary

Maxwell Bond is recruiting a Senior Client Relationship Manager in Manchester for a leading UK tech and digital learning business. The role is hybrid and focuses on growing a broad portfolio across AI, Cyber Security, Cloud, Data, Software Development and Leadership.

You will manage established B2B relationships, uncover new stakeholders, upsell services and run the full sales cycle. You will lead client meetings with senior decision-makers and coach junior colleagues while expanding footprint

Qualifications

• 5+ years of B2B sales experience
• Strong account management or business development experience
• Proven track record of meeting revenue targets
• Experience selling services, solutions or technology
• Strong commercial mindset with growth of existing accounts
• Confident dealing with senior stakeholders
• Ambitious with long-term progression plans

Responsibilities

• Managing and growing established B2B customer relationships
• Identifying new stakeholders and commercial opportunities within existing accounts
• Upselling and cross-selling additional products and services
• Leading client meetings to understand wider business challenges
• Building strategic account plans to increase customer spend
• Managing opportunities through the full sales cycle
• Developing relationships with senior decision-makers
• Running regular customer reviews and maintaining long-term partnerships
• Acting as a senior member of the team and coaching junior colleagues

Skills

B2B sales

Account management

Business development

Client relationship management

Strategic thinking

Stakeholder management

Job description

Senior Client Relationship Manager – Manchester

Hybrid Working

I'm working with one of the UK's leading technology and digital learning businesses that's looking to hire a Senior Client Relationship Manager into its Manchester commercial team.

You'll be selling a broad portfolio of learning solutions across areas including AI, Cyber Security, Cloud, Data, Software Development and Leadership.

The role will involve:

• Managing and growing established B2B customer relationships
• Identifying new stakeholders and commercial opportunities within existing accounts
• Upselling and cross-selling additional products and services
• Leading client meetings to understand wider business challenges
• Building strategic account plans to increase customer spend
• Managing opportunities through the full sales cycle
• Developing relationships with senior decision-makers
• Running regular customer reviews and maintaining long-term partnerships
• Acting as a senior member of the team and supporting/coaching less experienced colleagues

You’ll have plenty of warm opportunities within existing customers, but they're looking for somebody with a new business mentality who will proactively find new stakeholders, uncover additional needs and increase the organisation's footprint within each account.

What they're looking for:

• 5+ years' B2B sales experience
• Strong Account Management, Business Development or Client Relationship experience
• Proven track record of achieving revenue targets
• Experience selling services, solutions or technology
• Strong commercial mindset with experience growing existing accounts
• Comfortable proactively creating opportunities rather than simply servicing accounts
• Confident dealing with senior stakeholders
• Ambitious and looking for genuine long-term progression

There's also clear progression into areas such as Enterprise Sales, Strategic Accounts, Partnerships and Leadership.