Senior Client-Facing Business Analyst – SaaS Projects

Docosoft Ltd.; City Of London; Hybride; GBP 60 000 - 90 000; Plein temps

Avantages offerts par ce poste

25 days Annual Leave

Private pension

Bonus scheme

Private health

Life assurance

Résumé du poste

DOCOsoft is seeking an experienced Business Analyst to drive discovery, requirements and delivery across CMS and VEW platforms. You will bridge client operations with our delivery and technical teams, leading discovery, defining business requirements and ensuring the delivered solution meets business needs.

You will support projects from discovery through development, testing and go-live, reporting to the Senior Business Analyst within the Client Delivery team.

Qualifications

• Five or more years’ experience in a client-facing Business Analyst role within enterprise software or SaaS.
• Experience guiding business analysis across full project lifecycle from discovery to go-live.
• Strong ability to run workshops, map processes and write clear requirements and acceptance criteria.

Responsabilités

• Own BA activities across CMS and VEW projects including migrations, upgrades and new modules.
• Facilitate discovery sessions to understand processes, challenges and outcomes.
• Translate needs into clear business and functional requirements with identified gaps and risks.
• Produce requirements docs, rules, flows, migration specs, user stories and criteria.
• Collaborate with PM, Engineering and QA to manage scope, risks and decisions.
• Support UAT, defect triage, training materials and release notes.
• Deliver Show-and-Tell sessions and post-go-live support, improve BA standards.

Connaissances

Client-facing BA

Requirements gathering

Stakeholder management

Workshop facilitation

Business process mapping

Description du poste

DOCOsoft is seeking an experienced Business Analyst to drive discovery, requirements and delivery across CMS and VEW platforms. You will bridge client operations with our delivery and technical teams, leading discovery, defining business requirements and ensuring the delivered solution meets business needs.

You will support projects from discovery through development, testing and go-live, reporting to the Senior Business Analyst within the Client Delivery team.