Senior Client Executive

SMG; Greater London; Hybrid; GBP 40,000 - 55,000; Full time

Benefits offered by this job

10% discretionary bonus

Wellbeing fund £1,800 yearly

Headspace subscription

Uni Fund £500 yearly learning"

Wellbeing Days +4 yearly

Annual Summer conference

Friday 4pm finishes

Flexible and hybrid working

Job summary

SMG is recruiting a Senior Client Executive to lead delivery within the Deliveroo Media partnership in London. You will nurture relationships with FMCG brands and agency partners, identifying opportunities to grow client investment and co-create compelling proposals with Client Managers and Directors.

Collaborating across Planning, Insights, Creative and Operations, you’ll ensure seamless campaign delivery, evaluate performance with data, and propose improvements to maximise ROI while delivering

Qualifications

• Commercial awareness and experience supporting or growing media revenue from FMCG advertisers.
• Strong relationship-building skills with the ability to engage and influence different client stakeholders.
• Understanding of media sales and how to translate client objectives into advertising solutions.
• Results-driven mindset with knowledge of campaign KPIs and ROI.

Responsibilities

• Build and develop strong relationships with FMCG brands and agency partners, becoming a trusted day-to-day contact.
• Support commercial growth by identifying opportunities to increase client investment and reaching out to potential new FMCG partners.
• Work with Client Managers and Directors to create compelling proposals, pitches and campaign recommendations.
• Coordinate campaigns across Deliveroo Media channels, ensuring smooth delivery and excellent client experiences.
• Collaborate with Planning, Insights, Creative, Operations and Deliveroo stakeholders to bring campaigns to life.
• Use campaign data and insights to evaluate performance, identify improvements and demonstrate results.
• Contribute fresh ideas and creative solutions that help clients achieve their objectives.
• Develop your knowledge of Deliveroo Media's advertising proposition and confidently communicate its value

Skills

Commercial awareness

Relationship building

Media sales understanding

Data-driven decision making

Cross-team collaboration

Proactive mindset

FMCG advertising knowledge

Job description

Location: London, 2 days per week in the office

Who are we?

We’re the original pioneers in connected commerce marketing. Since 2008, we’ve been partnering with major retailers, powering global brands, and building meaningful connections with shoppers.

We simplify the mind-boggling complexity of today’s retail media landscape. We deliver impactful campaigns that connect with people where it matters. We create seamless and personalised shopping experiences. Above all, we deliver amazing results for our partners, driven by our unshakeable desire for growth. Time after time, we change the game. SMG is home to a world-class suite of commerce advertising capabilities powered by data and cutting-edge technology. We constantly push ourselves, our tech and our industry to discover innovative new ways to connect, sell and grow.

About the role

We are looking for a Senior Client Executive to take on a key role within our Deliveroo Media partnership.

You'll have the opportunity to develop your commercial expertise, strengthen relationships with FMCG brands and take greater ownership of campaign delivery. Working closely with clients, Deliveroo stakeholders and internal teams, you'll help grow brand investment, uncover new opportunities and deliver campaigns that make a measurable impact.

What you’ll do

• Build and develop strong relationships with FMCG brands and agency partners, becoming a trusted day-to-day contact.
• Support commercial growth by identifying opportunities to increase client investment and reaching out to potential new FMCG partners.
• Work with Client Managers and Directors to create compelling proposals, pitches and campaign recommendations.
• Coordinate campaigns across Deliveroo Media channels, ensuring smooth delivery and excellent client experiences.
• Collaborate with Planning, Insights, Creative, Operations and Deliveroo stakeholders to bring campaigns to life.
• Use campaign data and insights to evaluate performance, identify improvements and demonstrate results.
• Contribute fresh ideas and creative solutions that help clients achieve their objectives.
• Develop your knowledge of Deliveroo Media's advertising proposition and confidently communicate its value

What you'll bring

• Commercial awareness and experience supporting or growing media revenue from FMCG advertisers.
• Strong relationship-building skills, with the ability to engage and influence different client stakeholders.
• An understanding of media sales and how to translate client objectives into effective advertising solutions.
• A results-driven mindset, with an understanding of commercial targets, campaign KPIs and ROI.
• Confidence using data and insights to assess campaign effectiveness and recommend improvements.Confidence using data and insights to assess campaign effectiveness and recommend improvements.
• Excellent communication and collaboration skills, with the ability to work across multiple teams.
• A proactive, creative approach to identifying opportunities and solving challenges.
• An interest in FMCG, retail media and the evolving advertising landscape.

We're looking for people who enjoy the buzz of change, the satisfaction of building something better, and the joy of working with a close-knit, values-driven team. If you love variety, thrive in a fast-paced environment, and embrace change with energy, this could be your right role.

Don’t meet every single requirement? We still want to hear from you. If you believe you’d thrive in this role, your unique perspective might be just what we’re looking for.

Why SMG?

At SMG, we hire for the future, which is fast-moving and changing shape. Do you have the potential to help shape our business? We’re looking for brilliant, diverse talent who want to grow with us - people who are curious, ambitious, and eager to learn, whether as specialists or across teams.

We value those who take ownership of their growth and bring fresh perspectives. That’s why we’re committed to equity, inclusion, and building a place where everyone feels empowered to grow. At SMG, it’s not just about filling a role but building the future together.

• 10% discretionary bonus
• £1,800 yearly wellbeing fund (on top of your salary!)
• Free Headspace subscription
• £500 yearly “Uni Fund” for learning
• 4 extra Wellbeing Days off per year
• Annual Summer conference + year-round celebrations
• 4pm finishes every Friday
• Flexible and hybrid working

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