Senior Client Executive

SMG

City of Westminster

Hybrid

GBP 30,000 - 36,000

Full time

2 days ago

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Benefits offered by this job

10% discretionary bonus

£1,800 wellbeing allowance

Free Headspace subscription

£500 Uni Fund for learning

Wellbeing days

4pm finishes every Friday

Flexible and hybrid working

Job summary

SMG is seeking a Senior Client Executive to lead in our Deliveroo Media partnership. You will build strong relationships with FMCG brands and agency partners, driving commercial growth and crafting compelling campaign proposals.

You’ll collaborate with internal teams to deliver campaigns across Deliveroo Media, using data to optimise performance and demonstrate impact. This role offers hybrid working in London with growth opportunities.

Qualifications

Experience supporting or growing media revenue from FMCG advertisers.
Strong relationship-building skills to engage diverse stakeholders.
Understanding of media sales and translating objectives into advertising solutions.
Results-driven with knowledge of KPIs and ROI.
Comfort using data/insights to inform optimisations.

Responsibilities

Build and develop strong relationships with FMCG brands and agency partners.
Support commercial growth by identifying opportunities to increase client investment.
Create compelling proposals, pitches and campaign recommendations.
Coordinate campaigns across Deliveroo Media channels for smooth delivery.
Collaborate with Planning, Insights, Creative, Operations and Deliveroo teams.
Use campaign data to evaluate performance and demonstrate results.
Contribute ideas and creative solutions to achieve client objectives.
Develop knowledge of Deliveroo Media's advertising proposition and communicate its value

Skills

FMCG advertising

Relationship building

Media sales understanding

KPI & ROI mindset

Data-driven decisions

Cross-team collaboration

Proactive problem solving

Retail media knowledge

Excellent communication

Tools

CRM tools

Job description

Location: London, minimum 2 days per week in the office
Salary: From £33,000 (plus £1,800 annual wellbeing allowance, plus 10% discretionary bonus)

Who are we?

We’re the original pioneers in connected commerce marketing. Since 2008, we’ve been partnering with major retailers, powering global brands, and building meaningful connections with shoppers.

We simplify the mind-boggling complexity of today’s retail media landscape. We deliver impactful campaigns that connect with people where it matters. We create seamless and personalised shopping experiences. Above all, we deliver amazing results for our partners, driven by our unshakeable desire for growth. Time after time, we change the game. SMG is home to a world-class suite of commerce advertising capabilities powered by data and cutting-edge technology. We constantly push ourselves, our tech and our industry to discover innovative new ways to connect, sell and grow.

About the role

We are looking for a Senior Client Executive to take on a key role within our Deliveroo Media partnership.

You’ll have the opportunity to develop your commercial expertise, strengthen relationships with FMCG brands and take greater ownership of campaign delivery. Working closely with clients, Deliveroo stakeholders and internal teams, you’ll help grow brand investment, uncover new opportunities and deliver campaigns that make a measurable impact.

What you’ll do

Build and develop strong relationships with FMCG brands and agency partners, becoming a trusted day-to-day contact.
Support commercial growth by identifying opportunities to increase client investment and reaching out to potential new FMCG partners.
Work with Client Managers and Directors to create compelling proposals, pitches and campaign recommendations.
Coordinate campaigns across Deliveroo Media channels, ensuring smooth delivery and excellent client experiences.
Collaborate with Planning, Insights, Creative, Operations and Deliveroo stakeholders to bring campaigns to life.
Use campaign data and insights to evaluate performance, identify improvements and demonstrate results.
Contribute fresh ideas and creative solutions that help clients achieve their objectives.
Develop your knowledge of Deliveroo Media's advertising proposition and confidently communicate its value

What you'll bring

Commercial awareness and experience supporting or growing media revenue from FMCG advertisers.
Strong relationship-building skills, with the ability to engage and influence different client stakeholders.
An understanding of media sales and how to translate client objectives into effective advertising solutions.
A results-driven mindset, with an understanding of commercial targets, campaign KPIs and ROI.
Confidence using data and insights to assess campaign effectiveness and recommend improvements.
Excellent communication and collaboration skills, with the ability to work across multiple teams.
A proactive, creative approach to identifying opportunities and solving challenges.
An interest in FMCG, retail media and the evolving advertising landscape.

We're looking for people who enjoy the buzz of change, the satisfaction of building something better, and the joy of working with a close-knit, values-driven team. If you love variety, thrive in a fast-paced environment, and embrace change with energy, this could be your right role.

Why SMG?

At SMG, we hire for the future, which is fast-moving and changing shape. Do you have the potential to help shape our business? We’re looking for brilliant, diverse talent who want to grow with us - people who are curious, ambitious, and eager to learn, whether as specialists or across teams.

We value those who take ownership of their growth and bring fresh perspectives. That’s why we’re committed to equity, inclusion, and building a place where everyone feels empowered to grow. At SMG, it’s not just about filling a role but building the future together.