Senior Client Executive

Service Management Group (SMG); City Of London; Hybrid; GBP 30,000 - 36,000; Full time

Benefits offered by this job

10% discretionary bonus

£1,800 wellbeing fund

Free Headspace subscription

£500 learning fund

Wellbeing days off

Annual summer conference

4pm finishes Fridays

Flexible and hybrid working

Job summary

SMG in London is seeking a Senior Client Executive to own key Deliveroo Media partnerships. You will nurture FMCG brand relationships, drive campaign delivery, and work with Deliveroo stakeholders and internal teams to grow brand investment and uncover opportunities.

You’ll coordinate across channels, create strong proposals, and use data to demonstrate ROI while helping clients achieve their objectives. This role blends strategy, creativity and cross-team collaboration in a fast-paced

Qualifications

• Understanding of how to translate client objectives into advertising solutions.
• Ability to interpret campaign data and demonstrate ROI.
• Comfort working across multiple teams to deliver client projects.

Responsibilities

• Build and maintain relationships with FMCG brands and agency partners as the daily contact.
• Identify opportunities to increase client investment and reach new FMCG partners.
• Create compelling proposals, pitches and campaign recommendations with stakeholders.
• Coordinate campaigns across Deliveroo Media channels for smooth delivery.
• Collaborate with Planning, Insights, Creative, Operations and Deliveroo teams to bring campaigns to life.
• Use data to evaluate performance, propose improvements and show results.

Skills

Commercial awareness

Relationship building

Media sales understanding

Results driven

Data and insights

Communication & collaboration

Proactive & creative

FMCG/retail media interest

Job description

Location: London, minimum 2 days per week in the office

Salary: From £33,000 (plus £1,800 annual wellbeing allowance, plus 10% discretionary bonus)

Who are we?

We’re the original pioneers in connected commerce marketing. Since 2008, we’ve been partnering with major retailers, powering global brands, and building meaningful connections with shoppers.

We simplify the mind-boggling complexity of today’s retail media landscape. We deliver impactful campaigns that connect with people where it matters. We create seamless and personalised shopping experiences. Above all, we deliver amazing results for our partners, driven by our unshakeable desire for growth. Time after time, we change the game. SMG is home to a world-class suite of commerce advertising capabilities powered by data and cutting-edge technology. We constantly push ourselves, our tech and our industry to discover innovative new ways to connect, sell and grow.

About the role

We are looking for a Senior Client Executive to take on a key role within our Deliveroo Media partnership.

You’ll have the opportunity to develop your commercial expertise, strengthen relationships with FMCG brands and take greater ownership of campaign delivery. Working closely with clients, Deliveroo stakeholders and internal teams, you’ll help grow brand investment, uncover new opportunities and deliver campaigns that make a measurable impact.

What you’ll do

• Build and develop strong relationships with FMCG brands and agency partners, becoming a trusted day-to-day contact.
• Support commercial growth by identifying opportunities to increase client investment and reaching out to potential new FMCG partners.
• Work with Client Managers and Directors to create compelling proposals, pitches and campaign recommendations.
• Coordinate campaigns across Deliveroo Media channels, ensuring smooth delivery and excellent client experiences.
• Collaborate with Planning, Insights, Creative, Operations and Deliveroo stakeholders to bring campaigns to life.
• Use campaign data and insights to evaluate performance, identify improvements and demonstrate results.
• Contribute fresh ideas and creative solutions that help clients achieve their objectives.
• Develop your knowledge of Deliveroo Media’s advertising proposition and confidently communicate its value

What you’ll bring

• Commercial awareness and experience supporting or growing media revenue from FMCG advertisers.
• Strong relationship-building skills, with the ability to engage and influence different client stakeholders.
• An understanding of media sales and how to translate client objectives into effective advertising solutions.
• A results-driven mindset, with an understanding of commercial targets, campaign KPIs and ROI.
• Confidence using data and insights to assess campaign effectiveness and recommend improvements.
• Excellent communication and collaboration skills, with the ability to work across multiple teams.
• A proactive, creative approach to identifying opportunities and solving challenges.
• An interest in FMCG, retail media and the evolving advertising landscape.

We’re looking for people who enjoy the buzz of change, the satisfaction of building something better, and the joy of working with a close-knit, values-driven team. If you love variety, thrive in a fast-paced environment, and embrace change with energy, this could be your right role.

Don’t meet every single requirement? We still want to hear from you. If you believe you’d thrive in this role, your unique perspective might be just what we’re looking for.

Why SMG?

At SMG, we hire for the future, which is fast-moving and changing shape. Do you have the potential to help shape our business? We’re looking for brilliant, diverse talent who want to grow with us - people who are curious, ambitious, and eager to learn, whether as specialists or across teams.

We value those who take ownership of their growth and bring fresh perspectives. That’s why we’re committed to equity, inclusion, and building a place where everyone feels empowered to grow. At SMG, it’s not just about filling a role but building the future together.

• 10% discretionary bonus
• £1,800 yearly wellbeing fund (on top of your salary!)
• Free Headspace subscription
• £500 yearly "Uni Fund" for learning
• 4 extra Wellbeing Days off per year
• Annual Summer conference + year-round celebrations
• 4pm finishes every Friday
• Flexible and hybrid working

Explore all our benefits here

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