Senior Client Communications Consultant

TN United Kingdom; Hollywood; Hybrid; GBP 75,000 - 87,000; Full time

Job summary

An established industry player is seeking a Senior Client Communications Consultant to lead multi-channel strategies that engage workplace members and support client goals. In this pivotal role, you will collaborate with corporate clients and stakeholders, driving impactful communication campaigns. Your expertise in strategic planning and project management will be crucial as you build trusted relationships and oversee campaign execution. This position offers a flexible working environment and an array of benefits, including a competitive salary and generous leave policies. If you're passionate about fostering innovation and mentoring others, this opportunity is perfect for you.

Benefits

Private Medical Cover

38 Days Annual Leave

Excellent Pension

12x Salary Life Assurance

Career Breaks

Income Protection

3 Volunteering Days

Qualifications

• Experience leading large-scale communication campaigns for corporate clients.
• Strong project management and stakeholder influence skills.

Responsibilities

• Lead strategic communication planning for major workplace clients.
• Create engaging narratives based on data and insights.
• Mentor junior colleagues and promote continuous improvement.

Skills

Strategic Communication Planning

Project Management

Stakeholder Influence

Data Analysis

Mentoring

Creativity

Commercial Awareness

Education

CIM or pensions-related certifications

Job description

The provided job description is comprehensive and well-structured, but it can be improved for clarity and readability by applying consistent HTML formatting and removing unnecessary elements. Here is a refined version:

Senior Client Communications Consultant, Wythall

Client: Phoenix Group Holdings

Location: Wythall, United Kingdom

Job Category: Consulting

EU work permit required: Yes

Job Reference: 2e04a9d64a93

Job Views: 4

Posted: 02.05.2025

Expiry Date: 16.06.2025

Job Description

Job Type: Permanent

Location: Hybrid with time spent working in the Edinburgh and/or London offices, as well as home and client offices

Flexible working: All roles are open to part-time, job-share, and other flexible arrangements. We will discuss your preferences during the recruitment process.

Closing Date: 16th May

Salary and benefits: From £75k, plus 16% bonus up to 32%, private medical cover, 38 days annual leave, excellent pension, 12x salary life assurance, career breaks, income protection, 3 volunteering days, and more.

Who are we?

We aim to be the best place for our 6,600 colleagues to work. We’re the UK’s largest long-term savings and retirement business, offering products across leading brands like Standard Life, SunLife, Phoenix Life, and ReAssure. About 1 in 5 UK residents has a pension with us. As a FTSE 100 company, we are committed to transitioning to net zero by 2050.

The Opportunity

As a senior team member, you’ll design and deliver multi-channel communication strategies to engage workplace members and support client goals. You’ll collaborate with trustees, corporate clients, and senior internal stakeholders to drive impactful campaigns. Additionally, you’ll mentor colleagues, fostering innovation and raising standards across our team and for Standard Life.

What You’ll Do

• Lead strategic communication planning and execution for major workplace clients (typically £500m+ AUA).
• Build trusted relationships with clients, trustees, and stakeholders.
• Create engaging member narratives based on data and insights.
• Oversee campaign execution, ensuring quality, compliance, and impact.
• Support business growth through propositions, pitches, and content development.
• Mentor junior colleagues, promoting continuous improvement and innovation.

What You’ll Bring

• Experience leading large-scale communication campaigns for corporate or workplace savings clients.
• Strong project management and stakeholder influence skills.
• Excellent communication skills—verbal, written, and interpersonal.
• Strategic thinking combined with creativity and commercial awareness.
• Experience coaching or developing others is advantageous.

Professional qualifications (e.g., CIM or pensions-related certifications) are desirable but not essential.

We want to hire the whole version of you

We are committed to diversity and inclusion. If your experience differs from the advertised requirements but you believe you can add value, we encourage you to apply. If you need adjustments during the recruitment process, please let us know so we can support you.