Senior Clerical & Admin Officer

NHS National Services Scotland; Scotland; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

35 days annual leave

NHS pension scheme

Annual incremental salary progression

Paid sick leave

Job summary

NHS Lanarkshire is seeking an Administrative and Clerical Assistant to provide comprehensive support to clinical and non-clinical staff, ensuring the smooth operation of services. The role entails day-to-day tasks that keep the department functioning efficiently.

You will handle enquiries, perform reception duties and operate the switchboard, Monday to Friday, contributing to a patient-centered, well-organised healthcare environment.

Qualifications

• Educated to Higher Grade level.
• Ability to supervise staff.
• Well developed interpersonal skills in customer care.
• Excellent communication skills.

Responsibilities

• Day-to-day maintenance of departmental requirements to ensure the smooth running of the department.
• Dealing with enquiries, either face-to-face or by telephone, from the general public, patients and external agencies.
• General reception duties.
• Switchboard.

Skills

Interpersonal skills

Customer care

Communication skills

Staff supervision

Education

Higher Grade education

Job description

NHS Lanarkshire is seeking an Administrative and Clerical Assistant to provide comprehensive support to clinical and non-clinical staff, ensuring the smooth operation of services. The role entails day-to-day tasks that keep the department functioning efficiently.

You will handle enquiries, perform reception duties and operate the switchboard, Monday to Friday, contributing to a patient-centered, well-organised healthcare environment.