Senior Claims Specialist: Complex Claims & Mediation

Markel Corporation; Hamilton; Hybrid; GBP 55,000 - 75,000; Full time

Job summary

Markel Corporation in Hamilton, United Kingdom is seeking a senior claims professional to manage moderate-to-high complexity claims, from coverage inquiry to liability assessment and quantum analysis. You will drive timely resolution, communicate updates to stakeholders, and mentor others while handling disputes with minimal oversight.

The role emphasizes decision-making authority within set limits, training colleagues, and coordinating with internal teams and external experts through

Qualifications

• At least 5 years of claims handling experience.
• Strong negotiation and mediation skills.
• Ability to work with external counsel and experts.
• Excellent written and oral communication.
• Experience with complex high-value claims.

Responsibilities

• Confirms coverage by reviewing policies and documents.
• Directs assignments to experts and outside counsel; manages litigation.
• Analyzes coverage and communicates positions.
• Prepares coverage letters for matters in litigation.
• Evaluates information to determine insured exposure.
• Sets reserves within authority or makes recommendations.
• Negotiates and settles claims typically in litigation.
• Prepares reports and presents at roundtables with senior leaders.

Skills

Claims handling

Mediation & arbitration

Negotiation

Policy interpretation

Vendor management

Litigation coordination

Analytical thinking

Communication skills

Team collaboration

Microsoft Office

Education

Bachelor’s degree

JD or law degree a plus

Tools

Claims management software

Document management systems

Job description

Markel Corporation in Hamilton, United Kingdom is seeking a senior claims professional to manage moderate-to-high complexity claims, from coverage inquiry to liability assessment and quantum analysis. You will drive timely resolution, communicate updates to stakeholders, and mentor others while handling disputes with minimal oversight.

The role emphasizes decision-making authority within set limits, training colleagues, and coordinating with internal teams and external experts through