Senior Claims Handler - Casualty

Chubb; Glasgow; On-site; GBP 35,000 - 55,000; Full time

Job summary

Chubb is seeking a Senior Claims Handler to manage a portfolio of casualty claims in Glasgow. The successful candidate will have experience handling claims, assessing legal liabilities, and building client relationships. A competitive salary, comprehensive training, and a supportive work environment with an emphasis on integrity and teamwork are offered.

Benefits

Competitive salary & pension scheme

25 days annual leave plus ability to purchase additional days

Private Medical cover

Employee Share Purchase Plan

Subsidised gym membership

Comprehensive Learning & Development offerings

Charitable leave

Cycle to work scheme

Qualifications

• Previous end to end claims handling experience required.
• Comprehensive understanding of insurance market preferred.
• Ability to manage client relationships and negotiations effectively.

Responsibilities

• Handle Casualty/Liability claims up to $250,000.
• Negotiate with insurers, brokers, solicitors, and third parties.
• Participate in audits and local claims investigations.

Skills

Negotiation

Decision Making

Client Relationship Management

Assessing Liability

Education

ACII qualification

Experience in Employers, Public and Product Liability cases

Job description

We have a new opportunity in our Casualty Claims team for a Senior Claims Handler

Ideally suited to candidates with previous casualty claims handling experience.

You will handle a portfolio of up to 200 casualty claims consisting of EL, PL products and possibly a small amount of motor. You will handle claims competently up to a value of $250,000 and claims with a higher value under referral. You will deal with policyholders and brokers on occasion to attend review meetings. You will deal with referrals from more junior handlers and the role includes participation in internal and external audit where required.

Key Responsibilities

• To handle Casualty/Liability claims up to $250,000 and others above this amount under some supervision
• To be able to accurately assess and evaluate legal and policy liability and to calculate reserve exposures, assess settlement values of personal injury and property claims.
• To be willing to undertake local claims investigations and reviews with policyholders and Brokers/Underwriters.
• To be able to negotiate with other professionals – Insurers, Brokers, Solicitors and third Parties by correspondene and telephone.
• To manage Client Relationships and take some responsibility for looking after key accounts.
• To participate in audits and reviews.
• To undertake all other duties as applicable to this role.

Qualifications

• ACII qualification advantageous but not essential
• Previous end to end claims handling experience
• Continues to develop technical and broader business skills.
• Comprehensive understanding and working knowledge of specialist product line, the insurance market and competitors
• Solid experience in dealing with brokers and clients.
• Ability to make own decisions and work on own initiative.
• Handling of mid-range (claims valued up to £100,000)
• Experience in Employers, Public and Product Liability cases are preferred.

WHAT WE OFFER IN RETURN!

• Competitive salary & pension scheme, 25 days annual leave plus ability to purchase 5 additional days, Private Medical cover, Employee Share Purchase Plan, Life Assurance, Subsidised gym membership, Comprehensive Learning & development offerings.
• Employee resource groups: Gender Equality Network, Abilities & Wellbeing, Social Mobility, Parents & Carers, Pride Network, Cultural Awareness Network.
• Networking, mentoring & development opportunities, 1 day annual Charitable leave, Cycle to work scheme, Active Sports & social committee, Employee Assistance program

INTEGRITY. CLIENT FOCUS. RESPECT. EXCELLENCE. TEAMWORK

Our core values dictate how we live and work. We’re an ethical and honest company that’s wholly committed to its clients. A business that’s engaged in mutual trust and respect for its employees and partners. A place where colleagues perform at the highest levels. And a working environment that’s collaborative and supportive.

Diversity & Inclusion. At Chubb we consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness and respect, regardless of their age, disability, race, religion or belief, gender, sexual orientation, marital status or family circumstances.

About Us

Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.

Job Info

• Job Identification 22512
• Job Schedule Full time
• Regular or Temporary Regular
• Job Category Claims Adjusting
• Business Unit United Kingdom
• Legal Employer Chubb European Group SE UK Branch