Senior PI Claims Handler

JR United Kingdom; Norwich; Remote; GBP 42,000 - 50,000; Full time

Job summary

A leading claims organisation is seeking a Senior PI Claims Handler for a fully remote role specializing in high-value motor personal injury cases. Responsibilities include managing complex claims from start to finish, conducting investigations, and negotiating settlements. The ideal candidate will have substantial experience with claims exceeding £100,000, demonstrating strong negotiation and decision-making skills in a collaborative and supportive team environment.

Benefits

Ongoing professional development and training

Supportive, collaborative team culture

Qualifications

• Substantial experience handling high-value complex motor personal injury claims.
• Confidence in managing claims exceeding £100,000.
• Strong understanding of liability, quantum, medical evidence, and legal frameworks.

Responsibilities

• Manage a portfolio of high-value motor personal injury claims from first notification to resolution.
• Conduct thorough liability investigations and negotiate with solicitors, insurers, and third parties.
• Stay current with personal injury case law and best practice guidelines.

Skills

Negotiation

Decision Making

Attention to Detail

Job description

Michelle Denny Recruitment Consultancy is partnering with a leading specialist claims organisation in their search for an experienced Senior PI Claims Handler with a strong background in complex Personal Injury claims.

This is a standout fully remote opportunity for professionals with proven experience handling high-value vehicle personal injury cases, particularly those exceeding £100,000 in value. The role offers a competitive salary of up to £50,000, depending on experience.

The Role

As a Senior PI Claims Handler, you’ll manage a portfolio of technically challenging and high-value motor personal injury claims from first notification through to final resolution. You’ll take ownership of cases requiring deep investigation, assessment of liability and quantum (including future losses), and negotiation with a high level of autonomy and technical expertise.

Key Responsibilities

• Manage your own caseload of complex personal injury motor claims, typically valued at £100,000+
• Conduct thorough liability investigations and assess quantum, including interpreting medical reports and calculating future losses.
• Negotiate and settle claims with solicitors, insurers, and third parties.
• Identify and manage indicators of fraud or exaggeration.
• Liaise with legal and medical professionals to reach fair, evidence-based outcomes.
• Keep accurate records, maintain appropriate reserves, and follow regulatory and internal procedures.
• Stay current with personal injury case law, legislation, and best practice guidelines.

What We’re Looking For

• Substantial experience handling high-value, complex motor personal injury claims, including litigated cases.
• Confidence in managing claims exceeding £100,000 and strong understanding of future loss assessments.
• Deep knowledge of liability, quantum, medical evidence, and relevant legal frameworks
• Strong negotiation and decision-making skills
• Self-motivated with the ability to manage a varied caseload independently.
• A team-oriented mindset, with the ability to support and mentor peers when needed.
• Organised, detail-driven, and committed to delivering fair and timely claim resolutions.

What’s on Offer

• Salary up to £50,000 depending on experience.
• Fully remote working – Minimal office attendance required.
• Opportunity to work with a specialist, forward-thinking organisation.
• Ongoing professional development and training
• Supportive, collaborative team culture

If you're a Personal Injury specialist ready to step into a fully remote, senior-level position handling complex and high-value claims, we’d love to hear from you. Please note that applicants must already be residing in the UK, as we are unable to consider overseas applications.

Please note that if you are NOT a passport holder of the country for the vacancy you might need a work permit. Check our Blog for more information.

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Created on 26/06/2025 by JR United Kingdom