Senior PI Claims Handler

JR United Kingdom; England; Remote; GBP 40,000 - 50,000; Full time

Job summary

A leading claims organization seeks a Senior PI Claims Handler for a fully remote position. The role involves managing high-value personal injury claims and requires skills in negotiation and liability assessment. Offering a salary up to £50,000 and opportunities for professional development, this position is ideal for experienced personal injury specialists already residing in the UK.

Benefits

Ongoing professional development and training

Supportive, collaborative team culture

Qualifications

• Experience handling high-value motor personal injury claims.
• Knowledge of future loss assessments and liability.
• Ability to manage a varied caseload independently.

Responsibilities

• Manage complex personal injury motor claims valued at £100,000+.
• Conduct liability investigations and assess quantum.
• Negotiate and settle claims with solicitors and insurers.

Skills

Negotiation

Assessment of Liability

Decision Making

Job description

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Michelle Denny Recruitment Consultancy is partnering with a leading specialist claims organisation in their search for an experienced Senior PI Claims Handler with a strong background in complex Personal Injury claims.

This is a standout fully remote opportunity for professionals with proven experience handling high-value vehicle personal injury cases, particularly those exceeding £100,000 in value. The role offers a competitive salary of up to £50,000, depending on experience.

The Role

As a Senior PI Claims Handler, you’ll manage a portfolio of technically challenging and high-value motor personal injury claims from first notification through to final resolution. You’ll take ownership of cases requiring deep investigation, assessment of liability and quantum (including future losses), and negotiation with a high level of autonomy and technical expertise.

Key Responsibilities

• Manage your own caseload of complex personal injury motor claims, typically valued at £100,000+
• Conduct thorough liability investigations and assess quantum, including interpreting medical reports and calculating future losses.
• Negotiate and settle claims with solicitors, insurers, and third parties.
• Identify and manage indicators of fraud or exaggeration.
• Liaise with legal and medical professionals to reach fair, evidence-based outcomes.
• Keep accurate records, maintain appropriate reserves, and follow regulatory and internal procedures.
• Stay current with personal injury case law, legislation, and best practice guidelines.

What We’re Looking For

• Substantial experience handling high-value, complex motor personal injury claims, including litigated cases.
• Confidence in managing claims exceeding £100,000 and strong understanding of future loss assessments.
• Deep knowledge of liability, quantum, medical evidence, and relevant legal frameworks
• Strong negotiation and decision-making skills
• Self-motivated with the ability to manage a varied caseload independently.
• A team-oriented mindset, with the ability to support and mentor peers when needed.
• Organised, detail-driven, and committed to delivering fair and timely claim resolutions.

What’s on Offer

• Salary up to £50,000 depending on experience.
• Fully remote working – Minimal office attendance required.
• Opportunity to work with a specialist, forward-thinking organisation.
• Ongoing professional development and training
• Supportive, collaborative team culture

If you're a Personal Injury specialist ready to step into a fully remote, senior-level position handling complex and high-value claims, we’d love to hear from you. Please note that applicants must already be residing in the UK, as we are unable to consider overseas applications.