Senior Claims Handler

Indesure Recruitment; Essex; Hybrid; GBP 42,000 - 64,000; Full time

Benefits offered by this job

Competitive salary

Benefits package

Hybrid working flexibility

Career progression and technical development

Job summary

A specialist claims management company in Essex is seeking a Senior Claims Handler to manage UK and European Real Estate Casualty claims. This hybrid position requires strong expertise in Casualty claims and will offer a competitive salary along with benefits and opportunities for professional development. You will be responsible for handling claims from investigation to settlement, ensuring compliance, and collaborating with clients and stakeholders. This is a great opportunity for those looking to advance their career in a supportive environment.

Qualifications

• Strong experience in handling Casualty claims, preferably in Real Estate.
• Proven ability to manage complex claims from investigation to settlement.
• Excellent communication and client-facing skills.
• Experience with cradle-to-grave claims handling and billing processes.

Responsibilities

• Manage a portfolio of UK & European Real Estate Casualty claims.
• Assess liability, coverage, and reserves on complex claims.
• Produce accurate reports and ensure compliance with internal standards.
• Maintain cradle-to-grave claims lifecycle and liaise with clients, insurers and brokers.
• Support client meetings, presentations and technical training sessions.
• Produce reports and ensure billing and time recording comply with standards.
• Generate MI, data reporting and performance insights.
• Work within SLAs, fee income targets and compliance frameworks.

Skills

Casualty claims handling

Public Liability claims

Client management

Data reporting

Client liaison

Job description

Are you a claims professional with strong experience handling Casualty claims, particularly within Real Estate?

Do you want a technically engaging, client-facing role with progression and European exposure?

We are recruiting a Senior Claims Handler on behalf of a specialist claims management company, offering a technically rewarding opportunity within a growing, high-performing team handling European Real Estate Casualty claims.

This hybrid position is based in Essex, with a minimum of three days in the office per week.

What you will do:

• Handle a portfolio of UK & European Real Estate Casualty claims from investigation through to settlement, ensuring compliance with technical, operational, and data protection standards
• Manage Public Liability claims, including personal injury and third-party property damage
• Assess liability, coverage, reserves and quantum on complex claims
• Maintain full cradle-to-grave claims handling, including diary and lifecycle controlLiaise with clients, insurers, brokers and other stakeholders to ensure smooth claim progression
• Support client meetings, presentations and technical training sessions
• Produce accurate reports and ensure billing, invoicing, time recording and account management comply with internal standards
• Generate MI, data reporting and performance insights
• Work within agreed SLAs, fee income targets and compliance frameworks

We are looking for professionals with strong Casualty claims experience, ideally with exposure to Real Estate and/or European claims.

These positions are offering a competitive salary and benefits package, with hybrid working flexibility and a clear route for technical development and progression.

For a confidential discussion on your next move and to have your CV & application reviewed within 24 hours, please contact us via email – [e-mail]