Senior Claims Adjuster - Fine Art & Specie

Avencia Talent Solutions Limited; Greater London; On-site; GBP 75,000 - 110,000; Full time

Job summary

Avencia Talent Solutions Limited seeks a Senior Claims Adjuster specialising in Fine Art & Specie to join its Marine Claims team. You will own a portfolio of complex Fine Art & Specie claims, driving strategy and resolving coverage issues with brokers, insureds and underwriters.

Ideal candidates will have strong Fine Art & Specie experience in the London Market, lead-claims exposure, and a good grasp of policy wordings. ACII is desirable.

Qualifications

• Strong technical background in Fine Art & Specie claims.
• Experience handling complex and high-value claims within London Market.
• Ability to develop claims strategy and manage coverage issues.
• Excellent negotiation and stakeholder management skills.
• ACII qualification desirable.

Responsibilities

• Lead and manage complex and high-value Fine Art & Specie claims from notification to resolution.
• Represent the business in discussions with brokers, insureds, lawyers and market stakeholders.
• Assess coverage, liability and quantum; provide clear reports and narratives.

Skills

Fine Art & Specie claims

Lead claims

Negotiation

Relationship management

Claims strategy

Education

ACII (desirable)

Job description

A leading specialist insurance business is looking to appoint a Senior Claims Adjuster specialising in Fine Art & Specie to join its established Marine Claims team.

This is an excellent opportunity for an experienced claims professional to take ownership of a portfolio of complex and high-value Fine Art & Specie claims, working closely with Underwriters, brokers, insureds and key market stakeholders.

The Role

The role sits within the wider Marine Claims team, which handles a broad portfolio across Marine Cargo, Specie, Hull & War. The focus of this position, however, will be firmly on Fine Art & Specie.

You will take the lead on a significant proportion of the claims you handle, with responsibility for developing claims strategy, managing complex coverage issues and delivering a high-quality service to brokers and clients.

Key responsibilities will include:

• Leading and managing complex and high-value Fine Art & Specie claims, taking ownership of strategy from notification through to resolution.
• Managing predominantly lead claims, representing the business in discussions with brokers, insureds, lawyers and other market stakeholders.
• Assessing coverage, liability and quantum, and negotiating complex claims effectively.
• Building strong relationships with key brokers, clients, Underwriters and external service providers.
• Working closely with Fine Art & Specie Underwriters, providing meaningful claims feedback and insight into loss trends, claims experience and portfolio performance.
• Supporting Underwriters with policy wording and coverage considerations, including identifying opportunities to improve wordings and mitigate future claims issues.
• Analysing claims data and identifying trends across the portfolio to support underwriting strategy and business performance.
• Producing clear, accurate and commercially focused claims reports and narratives.
• Attending broker, client and underwriting meetings and representing the claims function within the wider market.
• Working collaboratively with Actuarial, Reinsurance and other internal teams on significant claims and portfolio developments.
• Supporting the development of junior claims colleagues through knowledge sharing, coaching and technical guidance.
• Contributing to wider claims projects and initiatives designed to improve processes, customer experience and technical capability.

About You

We are looking for an experienced Fine Art & Specie claims professional with a strong technical background and the confidence to take ownership of complex claims.

You will ideally have:

• Strong experience handling Fine Art & Specie claims within the London Market.
• Experience managing complex and high-value claims, ideally with significant lead claims exposure.
• A strong understanding of coverage, policy wordings and claims strategy.
• The ability to negotiate confidently and effectively with brokers, insureds, lawyers and other stakeholders.
• Strong commercial awareness and an understanding of how claims performance influences underwriting and portfolio profitability.
• Excellent communication and relationship-building skills.
• The confidence to represent the claims function in market and broker meetings.
• A collaborative approach, with the ability to work closely with Underwriting and other functions.
• ACII qualification, or be working towards it, is desirable.

Why Join?

This is a senior opportunity within a specialist Marine Claims environment, offering the chance to play a key role in the management of a high-quality Fine Art & Specie portfolio.

The successful individual will have genuine ownership of their claims portfolio, strong interaction with Underwriting and the opportunity to influence claims strategy, wordings and the wider development of the class.

If you are an experienced Fine Art & Specie Claims Adjuster looking for a role with a strong lead claims focus and close exposure to Underwriting, we would be keen to hear from you.