Senior Citrix SME - 3rd Line Engineer, Onsite Preston

Randstad Digital; Preston; On-site; GBP 62,000 - 74,000; Full time

Job summary

Randstad Digital is seeking an experienced Third Line Citrix Subject Matter Expert to join our onsite Preston support team. The role focuses on platform stability, performance optimization, and scalability across Citrix XenApp/XenDesktop, Cloud, and NetScaler ADC.

You will act as the primary escalation point, mentor junior staff, and drive root-cause analyses while ensuring ITIL-aligned service delivery. This contract role runs for initially 3 months with potential extension and is predominantly

Qualifications

• Demonstrated background operating in a 3rd Line Support or SME capacity.

Responsibilities

• Serve as the primary technical escalation point and SME for Citrix infrastructure, including XenApp, XenDesktop, Citrix Cloud, and NetScaler ADC.

Skills

Citrix expertise

3rd line support

Windows Server

Active Directory

GPO/FSLogix

VMware/Hyper-V

ITIL

Becrypt knowledge

SysTrack/Nexthink

Tools

Citrix Cloud

XenDesktop/XenApp

NetScaler ADC

WEM

Ivanti

SysTrack

Nexthink

Becrypt

VMware

Hyper-V

Job description

Randstad Digital is seeking an experienced Third Line Citrix Subject Matter Expert to join our onsite Preston support team. The role focuses on platform stability, performance optimization, and scalability across Citrix XenApp/XenDesktop, Cloud, and NetScaler ADC.

You will act as the primary escalation point, mentor junior staff, and drive root-cause analyses while ensuring ITIL-aligned service delivery. This contract role runs for initially 3 months with potential extension and is predominantly