Senior CI Manager - £1M+ Impact, Hybrid

Holland & Barrett; Nuneaton; Hybrid; GBP 60,000 - 90,000; Full time

Benefits offered by this job

33 days holiday

Private medical insurance

Life assurance

Annual bonus up to 10%

Colleague discount 25%

Cycle to work

Job summary

Holland & Barrett is hiring a Continuous Improvement Manager in Nuneaton for a permanent, hybrid role. You will work across the business to tackle complex problems using data, Lean Six Sigma, and structured problem solving to deliver sustained financial benefits and improved customer and colleague experiences.

You will coach CI capability, lead workshops, and partner with Finance and business owners to validate benefits while raising the capability of CI across the organization.

Qualifications

• Experience leading complex improvement work from problem definition to implementation.
• Proven track record delivering £1m+ in validated financial benefits.
• Lean Six Sigma Black Belt or equivalent depth of practical experience.
• Strong analytical and problem-solving skills; enjoy digging into issues.

Responsibilities

• Lead cross-functional improvement work across major business priorities.
• Root-cause analysis, process mapping and structured problem solving.
• Challenge solution-first thinking; focus on process before tech changes.
• Design better ways of working and help teams embed them for the long term.
• Identify opportunities to improve productivity, cost, capacity, quality, and CX.

Skills

Data analysis

Root cause analysis

Facilitation

Stakeholder management

Education

Lean Six Sigma Black Belt

Bachelor's degree

Job description

Holland & Barrett is hiring a Continuous Improvement Manager in Nuneaton for a permanent, hybrid role. You will work across the business to tackle complex problems using data, Lean Six Sigma, and structured problem solving to deliver sustained financial benefits and improved customer and colleague experiences.

You will coach CI capability, lead workshops, and partner with Finance and business owners to validate benefits while raising the capability of CI across the organization.