Senior Residential Support Worker

HAND Enterprise Solutions LTD.; Manchester; On-site; GBP 41,000 - 50,000; Full time

Benefits offered by this job

Sleep-in payments

Training and development

Career progression

Job summary

HAND Enterprise Solutions LTD. in Greater Manchester is seeking a Senior Residential Support Worker to help lead a dedicated team in a therapeutic home for children and young people, promoting safety, stability and positive development.

You will act as a Key Worker, develop individual care plans, safeguard wellbeing, and support education and life skills while building trusting relationships. This full-time role involves shift work including sleep-ins; competitive salary up to £45k and

Qualifications

• Previous experience working within a Children's Residential Home.
• Experience supporting children and young people with complex needs and challenging behaviours.
• Good understanding of Children's Home Regulations and Quality Standards.
• Strong safeguarding knowledge.
• Excellent communication and record-keeping skills.
• Full UK Driving Licence.
• Willingness to work shifts, weekends, bank holidays, and sleep-ins.

Responsibilities

• Build trusting and positive relationships with young people.
• Act as a Key Worker, developing and implementing individual care and support plans.
• Promote emotional, physical, and mental wellbeing.
• Support education, hobbies, interests, and life skills development.
• Ensure young people's views, wishes, and feelings are heard and advocated for.
• Support young people to develop independence and prepare for adulthood.
• Attend reviews, planning meetings, and multi-agency meetings.
• Support, mentor, and oversee Residential Support Workers.
• Assist with staff inductions, supervision, and development.
• Help coordinate staffing resources and daily operations.
• Lead by example and promote a positive team culture.
• Support the Homes Manager with audits, quality assurance, and compliance activities.
• Maintain a safe, clean, and welcoming home environment.
• Support budget management and handling finances where required.

Skills

Residential childcare experience

Record-keeping

Safeguarding knowledge

Communication skills

Team leadership

Education

Level 3 Diploma in Residential Childcare (or equivalent)

Tools

IT skills

Job description

Location: Greater Manchester

Salary: Up to £45k

Full-Time | Shift Work Including Sleep-Ins

Make a Lasting Difference to Young People's Lives

We are looking for an experienced and passionate Senior Residential Support Worker to join our dedicated team. This is an exciting opportunity to play a key role in supporting vulnerable children and young people, helping them achieve positive outcomes while living in a safe, nurturing, and therapeutic environment.

As a Senior Residential Support Worker, you will support the Homes Manager in the day-to‑day running of the home, lead and mentor Support Workers, and ensure young people receive outstanding care that promotes their emotional wellbeing, independence, and personal development.

About The Role

You will help create a warm, stable, and supportive home where young people can thrive. Working closely with colleagues, families, and external professionals, you will ensure high standards of care are maintained while supporting the development of positive relationships and effective care planning.

Key Responsibilities Supporting Young People

• Build trusting and positive relationships with young people.
• Act as a Key Worker, developing and implementing individual care and support plans.
• Promote emotional, physical, and mental wellbeing.
• Support education, hobbies, interests, and life skills development.
• Ensure young people's views, wishes, and feelings are heard and advocated for.
• Support young people to develop independence and prepare for adulthood.
• Attend reviews, planning meetings, and multi-agency meetings.

Leadership and Team Support

• Support, mentor, and oversee Residential Support Workers.
• Assist with staff inductions, supervision, and development.
• Help coordinate staffing resources and daily operations.
• Lead by example and promote a positive team culture.
• Support the Homes Manager with audits, quality assurance, and compliance activities.

Safeguarding and Compliance

• Ensure safeguarding policies and procedures are consistently followed.
• Maintain accurate records, reports, and case files.
• Support compliance with Children's Home Regulations, Quality Standards, Ofsted requirements, and relevant legislation.
• Ensure risk assessments and support plans are regularly reviewed and updated.

Daily Living Support

• Support young people with daily routines and life skills.
• Manage medication in line with organisational policies.
• Support appointments, activities, education, and community engagement.
• Maintain a safe, clean, and welcoming home environment.
• Support budget management and handling finances where required.

About You

We Are Looking For Someone Who Is

• Passionate about improving outcomes for children and young people
• Experienced within residential childcare services

A Confident Leader Who Can Support And Develop Others

• Organised with excellent report‑writing and IT skills
• Able to work effectively in a fast‑paced environment
• Committed to safeguarding and promoting the welfare of children and young people
• Professional, resilient, and solution-focused

Essential Requirements

• Previous experience working within a Children's Residential Home.
• Experience supporting children and young people with complex needs and challenging behaviours.
• Good understanding of Children's Home Regulations and Quality Standards.
• Strong safeguarding knowledge.
• Excellent communication and record‑keeping skills.
• Full UK Driving Licence.
• Level 3 Diploma in Residential Childcare (or equivalent).
• Willingness to work shifts, weekends, bank holidays, and sleep‑ins.

Desirable Requirements

• Experience administering medication.
• Understanding of therapeutic and trauma‑informed approaches.
• Experience supporting staff development and leading shifts.

What We Offer

• Competitive salary.
• Sleep‑in payments.
• Ongoing training and development opportunities.
• Career progression pathways.
• Supportive management team.
• The opportunity to make a genuine difference in the lives of children and young people.

Safeguarding Commitment

We are committed to safeguarding and promoting the welfare of children and young people. All successful applicants will be subject to an Enhanced DBS check, satisfactory references, and safer recruitment checks in line with current legislation.