About the Role
Our client, a prestigious event and catering company, is seeking an experienced Senior Catering Operations Supervisor to oversee and manage all aspects of their catering services in Randburg, Gauteng. This critical role involves leading a team of catering staff, ensuring the flawless execution of events, maintaining operational efficiency, and upholding the company's reputation for excellence.
If you possess strong leadership qualities, a deep understanding of catering operations, and a commitment to delivering exceptional client experiences in the Randburg area.
Key Responsibilities
- Supervise and manage daily catering operations, including staff scheduling, resource allocation, and event execution.
- Lead, train, and motivate a team of catering staff, ensuring high performance and adherence to company standards.
- Oversee event setup, service delivery, and breakdown, ensuring seamless execution and client satisfaction.
- Implement and enforce health, safety, and hygiene regulations within the catering operations.
- Manage inventory of catering equipment and supplies, ensuring adequate stock levels and proper maintenance.
- Collaborate with the sales and culinary teams to ensure client requirements are met and exceeded.
- Monitor operational costs and identify opportunities for efficiency improvements.
- Conduct regular performance reviews and provide constructive feedback to team members.
- Address and resolve any operational issues or client concerns promptly and professionally.
- Contribute to the development and refinement of operational procedures and best practices.
Requirements
- Minimum of 5 years of experience in catering operations management or a similar supervisory role.
- Proven experience in leading and managing teams in a fast-paced event environment.
- Strong understanding of catering logistics, food and beverage service, and event execution.
- Excellent knowledge of health, safety, and hygiene standards in the food service industry.
- Exceptional organizational, problem-solving, and decision-making skills.
- Strong communication and interpersonal abilities.
- Proficiency in relevant catering management software is a plus.
- Ability to work flexible hours, including evenings, weekends, and public holidays, as required by event schedules.
- Must reside in or be able to commute regularly to Randburg, Gauteng.
- A commitment to delivering outstanding customer service.
Benefits
- Competitive salary package.
- Opportunity to lead operations for prestigious events in Randburg.
- Career advancement opportunities within a reputable company.
- A supportive and dynamic work environment.
- Company-provided uniform and necessary equipment.
- Performance-based bonuses.