Senior Case Administrator - Public Protection & MAPPA Lead

Mitie Group; Stamford Bridge; In loco; GBP 32.000 - 42.000; Tempo pieno

Descrizione del lavoro

Mitie Care & Custody is recruiting a Senior Case Administrator to lead the new Public Protection Unit within the Offender Management Unit. You will oversee public protection casework, MAPPA administration, intelligence coordination and information sharing, liaising with security, probation and external partners to manage risk and safeguard the public.

You will build and lead a specialist team, provide quality assurance, develop staff and drive compliance.

Competenze

• Intermediate IT skills in Excel, Word, Outlook and updating central data systems.
• Clear written communication to meet customer expectations; support to colleagues for quality service.
• Previous administration experience and management support activities desirable.
• Licence to Operate and Advance Sentence Calculation trained.

Mansioni

• Leading the Public Protection Unit.
• Managing public protection and MAPPA processes.
• Supporting intelligence-led risk management.
• Building effective partnerships with police, probation and safeguarding agencies.
• Providing quality assurance and compliance oversight.
• Supporting and developing specialist staff.

Conoscenze

Offender management knowledge

Leadership

Organisational skills

Communication skills

Handling sensitive information

Cross-department collaboration

Formazione

Essential IT skills (Excel/Word/Outlook)

Descrizione del lavoro

Mitie Care & Custody is recruiting a Senior Case Administrator to lead the new Public Protection Unit within the Offender Management Unit. You will oversee public protection casework, MAPPA administration, intelligence coordination and information sharing, liaising with security, probation and external partners to manage risk and safeguard the public.

You will build and lead a specialist team, provide quality assurance, develop staff and drive compliance.