Senior Care and Support Assistant

Sanctuary Group; Withersfield; On-site; GBP 16,000 - 23,000; Full time

Benefits offered by this job

Health & wellbeing support

Life insurance

Parental leave

Career development opportunities

Flexible working

Inclusion networks

Job summary

Sanctuary Group's Hilltop House in Bury St Edmunds seeks a Senior Care and Support Assistant to lead a compassionate team and deliver person-centered care for people with learning disabilities.

You will supervise staff, create care plans, and uphold safeguarding standards while promoting independence, in a not-for-profit, supportive environment.

Qualifications

• NVQ Level 2 in Health and Social Care or willingness to work towards it.
• Recent experience supporting vulnerable people in a similar role.
• Strong interpersonal skills and a personalised approach to care.

Responsibilities

• Lead a team of Care and Support Assistants to ensure customers receive the best support.
• Provide personal care and encourage independence by building confidence and self-esteem.
• Promote safe practices, complete risk assessments and manage safeguarding to keep customers safe.
• Build positive relationships with customers and colleagues.
• Carry out team supervisions.
• Create and update electronic care and support plans, safeguarding checks required.

Skills

Supervising people

Interpersonal skills

Literacy & numeracy

IT skills

Education

NVQ Level 2 in Health & Social Care

Tools

Microsoft Office

Job description

• Lead a team of Care and Support Assistants to ensure customers receive the best support
• Provide personal care and encourage independence by building confidence and self-esteem
• Promote safe practices, complete risk assessments and manage safeguarding to keep customers safe
• Build positive relationships with customers and colleagues
• Carry out team supervisions
• Create and update electronic care and support plans, All roles require safeguarding and pre-employment checks, including criminal records and overseas police checks where needed. Information provided during recruitment may be verified as part of these checks.
• We work closely with the Home Office in order to prevent illegal working. An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for. Sanctuary Supported Living is a trading name of Sanctuary Housing Association and Sanctuary Home Care Limited, both exempt charities.
• Experience supervising people is desirable
• Recent experience supporting vulnerable people in a similar role
• NVQ Level 2 in Health and Social Care or willingness to work towards it
• Personalised approach to care with strong interpersonal skills
• Enthusiastic and flexible approach
• Strong organisational skills and basic literacy and numeracy
• Proficient technology/IT skills (Microsoft Office and similar) Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers' needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary's commitment to our Disability Confident employer status.
• Senior Care and Support Assistant Hilltop House, 3 Hilltop, 2 Heldhaw Road, Bury St Edmunds, Suffolk IP32 7ER £14.06 per hour 30 Hours Make a difference where it matters most We're proud to be recognised as the 2025 Housing with Care Employer of the Year - and we're excited to welcome a new Senior Care and Support Assistant to our vibrant learning disability service at Hilltop House, 3 Hilltop, 2 Heldhaw Road, Bury St Edmunds, Suffolk IP32 7ER. You'll be part of a compassionate, community-focused team supporting people with a learning disability that puts people first - every single day. #BeYourBest is more than a hashtag - it's our commitment to helping our people grow, thrive, and feel valued. We'll support you with the tools, training, and encouragement to reach your full potential, while celebrating your individuality and the difference you make every day. As a not-for-profit organisation, we reinvest in our people and our services, celebrating individuality and helping you thrive both personally and professionally. Curious about what it's like to work with us? Discover our values, culture, and real stories from our teams at www.sanctuary-supported-living.co.uk/jobs or follow us on socials. You deserve more than the basics. That's why, alongside 33 days' annual leave pro rata (rising to 38, including bank holidays), occupational sick pay linked to length of service, and a contributory pension scheme, we've created a package to help you thrive:
  • Health and wellbeing support - including Aviva Digicare+ with virtual GP appointments, plus an Employee Assistance Programme offering medical, financial, and legal advice, as well as short-term counselling
  • Company-paid life insurance
  • Parental leave arrangements and annual leave purchase scheme
  • Company-funded training and ongoing career development opportunities
  • Flexible working options and an inclusive culture where everyone belongs, supported by our staff networks including PRISM, Disability, Race Equality and Parent networks
  • Exclusive retail discounts, Cycle to Work, and salary sacrifice arrangements
  • Enhanced pay rates for additional hours, when available