Senior Cardnet Relationship Manager (Hybrid)

lloyds banking group; Greater London; Hybrid; GBP 76,000 - 85,000; Full time

Job summary

A major banking institution in the UK is seeking an Associate Director, Cardnet Relationship Manager to establish and manage relationships with existing strategic customers. The role requires excellent relationship management and negotiation skills, focusing on customer satisfaction and product offerings. The position is hybrid with a competitive salary range and outstanding benefits including a pension and performance-related bonus, contributing to a dynamic workplace culture.

Benefits

Generous pension contribution

Annual performance-related bonus

Share schemes including free shares

30 days’ holiday

Wellbeing initiatives and parental leave policies

Qualifications

• Extensive knowledge of card acquiring payment and gateway solutions.
• Familiar with industry dynamics and technical developments.
• Experience in client relationship management with a strong performance record.

Responsibilities

• Promote products within a portfolio of strategic customers.
• Manage relationships with up to 60 existing customers.
• Conduct face-to-face meetings and ensure customer satisfaction.

Skills

Knowledge of card acquiring payment solutions

Understanding of acquiring schemes

Negotiation skills

Relationship management

Customer focused approach

Job description

A major banking institution in the UK is seeking an Associate Director, Cardnet Relationship Manager to establish and manage relationships with existing strategic customers. The role requires excellent relationship management and negotiation skills, focusing on customer satisfaction and product offerings. The position is hybrid with a competitive salary range and outstanding benefits including a pension and performance-related bonus, contributing to a dynamic workplace culture.