Senior Business Systems Analyst

Swindon Borough Council; Swindon; On-site; GBP 40,000 - 42,000; Full time

Benefits offered by this job

Benefits package

Job summary

Swindon Borough Council is seeking a Senior Business Systems Analyst to support the Adult Social Care service, ensuring effective use and continuous improvement of Liquidlogic and ContrOCC platforms. You will act as a trusted technology and business partner to maximise value and enable better service delivery.

The role combines technical expertise with business analysis and stakeholder engagement. You will translate requirements, drive improvements, and support digital transformation across ICT

Qualifications

• Experience using Liquidlogic and ContrOCC within Adult Social Care environments.
• Strong business analysis and stakeholder engagement skills.
• Experience in local government or social care systems is advantageous.

Responsibilities

• Translate complex business requirements into effective system solutions.
• Drive process improvements and support digital transformation initiatives.
• Collaborate with Adult Social Care teams, business stakeholders, system users, suppliers, and ICT colleagues.

Skills

Liquidlogic

ContrOCC

Adult Social Care processes

Job description

Senior Business Systems Analyst

Ref: 183701

Salary: £40,777 p.a. plus, benefits

Please note: 3.3% national pay award increase to be applied in October.

37 hours per week

Swindon Borough Council are on an exciting journey to transform service delivery. We want our town to be the best it can be. Our ambitious vision in the new Swindon Plan is supported by realistic transformation programmes, with the people of Swindon at their heart. Because that’s who we’re doing it for - the communities and businesses that make our town great. As part of the Council, you’ll support a friendly local authority making decisions with real impact. It’s all for better public services. Better processes. And a better quality of life, for everyone. Join us, and Swindon will be better with you.

Your next role

As a Senior Technical Specialist and Business Analyst, you will play a key role in supporting Swindon Borough Council’s Adult Social Care service by ensuring the effective use, development, and continuous improvement of the Liquidlogic and ContrOCC platforms. Working as a trusted technology and business partner, you will help the Council maximise the value of these critical systems, enabling efficient service delivery, improved user experiences, and better outcomes for residents.

The role requires a strong combination of technical expertise, business analysis skills, and stakeholder engagement. You will work collaboratively with Adult Social Care teams, business stakeholders, system users, suppliers, and colleagues across ICT to understand service requirements, identify opportunities for improvement, and deliver solutions that support evolving business needs and strategic objectives.

You will be responsible for translating complex business requirements into effective system solutions, driving process improvements, supporting digital transformation initiatives, and ensuring that technology continues to meet the demands of a modern Adult Social Care service. Success in this role will depend on your ability to build strong working relationships, influence stakeholders at all levels, and work effectively across multidisciplinary teams.

If you are an ambitious and motivated professional looking to make a meaningful impact through the effective use of technology, we would love to hear from you, particularly if you have experience in one or more of the following areas:

• Liquidlogic
• ContrOCC
• Adult Social Care processes and workflows

Experience of working within local government, social care environments, or business-critical operational systems would be highly advantageous.

You must be fluent in the English language (as a requirement of Part 7 of the Immigration Act "for the effective performance of a customer-facing role").

Your next package

Please see our Rewards and Benefits offer for more details.

As an employee, you will receive a diverse and exciting environment in which to work, encouraging creativity and innovation whilst recognising the need to support ongoing personal development and a flexible work life balance.

For Swindon to thrive in the future, we need to lay the foundations now. It’s why our regeneration and transformation programmes are already underway. So, you’ll be joining us at an exciting time on our journey. We’ll look to you to share your knowledge, influence decisions and drive real, positive change. With your contributions, we’ll achieve our vision of a prosperous, revitalised Swindon together. And you’ll be proud to say it was made better with you.

Please see our Vision and Values page for more details and our new Swindon Plan.

Potential applicants are sometimes put off if they don’t meet 100% of the requirements. We think individual experience, skills and passion make all the difference, so if you meet the majority of the criteria, we’d love to hear from you.

For further information about the role please contact ... Lorraine Fernyhough, Business Systems Manager, [e-mail]

As an inclusive employer, we welcome applications from a diverse range of communities, and in particular disabled people and people from ethnic minorities. Read our statement of commitment to equality & inclusion.

Closing date: 17 September 2026

Interview date: 25 September 2026