Business Analyst Assistant

Swindon Borough Council; Swindon; Hybrid; GBP 29,000 - 39,000; Full time

Benefits offered by this job

Diverse and exciting environment

Job summary

Swindon Borough Council is seeking a motivated Business Analyst Assistant to join the Business Improvement team on a 9-month maternity cover contract. This is an ideal entry point for building a career in business analysis, digital transformation, or service improvement.

You will support gathering requirements, mapping processes, producing documentation, and engaging with stakeholders. The role offers a hybrid working model with two office days per week and a focus on continuous service

Qualifications

• Supporting Business Analysts in gathering and documenting business and user requirements.
• Assisting with business process mapping and service reviews.
• Researching and analysing information to support project and service improvement activities.
• Producing clear and accurate documentation, reports and meeting notes.
• Supporting workshops and stakeholder engagement activities.
• Helping maintain project and requirements documentation.
• Working with colleagues to understand current business processes and identify opportunities for improvement.
• Supporting testing activities and helping ensure solutions meet business needs.
• Contributing to a culture of continuous improvement and user-focused service design.

Responsibilities

• Support Business Analysts in gathering and documenting business and user requirements.
• Assist with business process mapping and service reviews.
• Research and analyse information to support project/service improvement activities.
• Produce clear and accurate documentation, reports and meeting notes.
• Support workshops and stakeholder engagement activities.
• Help maintain project and requirements documentation.
• Work with colleagues to understand current business processes and identify improvement opportunities.
• Provide testing support and help ensure solutions meet business needs.
• Contribute to a culture of continuous improvement and user-focused service design.

Skills

Requirements gathering

Process mapping

Documentation

Stakeholder engagement

Testing support

Continuous improvement

Job description

Business Analyst Assistant

Ref: 181503

Salary: £33,699 p.a. plus benefits

37 hours per week - 9 Months - Maternity Cover

Swindon Borough Council are on an exciting journey to transform service delivery. We want our town to be the best it can be. Our ambitious vision in the new Swindon Plan is supported by realistic transformation programmes, with the people of Swindon at their heart. Because that's who we're doing it for - the communities and businesses that make our town great. As part of the Council, you'll support a friendly local authority making decisions with real impact. It's all for better public services. Better processes. And a better quality of life, for everyone. Join us, and Swindon will be better with you.

At Swindon Borough Council, we're committed to making Swindon a better place to live, work and thrive. Digital innovation, service improvement and customer-focused design are central to how we deliver services for our residents, businesses and communities.

Your next role:

We're looking for a motivated and ambitious Business Analyst Assistant to join our Business Improvement team on a 9-month maternity cover contract.

This is an excellent opportunity for someone looking to build a career in business analysis, digital transformation or service improvement. This role is ideal for someone at the beginning of their Business Analysis career or somebody looking to transfer existing skills into a business analysis environment.

You will be required to have experience and skills in the following:

• Supporting Business Analysts in gathering and documenting business and user requirements.
• Assisting with business process mapping and service reviews.
• Researching and analysing information to support project and service improvement activities.
• Producing clear and accurate documentation, reports and meeting notes.
• Supporting workshops and stakeholder engagement activities.
• Helping maintain project and requirements documentation.
• Working with colleagues to understand current business processes and identify opportunities for improvement.
• Supporting testing activities and helping ensure solutions meet business needs.
• Contributing to a culture of continuous improvement and user-focused service design.

If you're curious, analytical, organised and enthusiastic about improving services, we'd love to hear from you.

Whether you're taking your first step into business analysis or looking to develop your existing skills in a new environment, this role provides an excellent opportunity to gain valuable experience within a forward-thinking local authority.

The team operates a hybrid working model with all practitioners expected to be in the office for a minimum of two days per week.

You must be fluent in the English language (as a requirement of Part 7 of the Immigration Act "for the effective performance of a customer-facing role").

Your next package

Please see our Rewards and Benefits offer for more details.

• As an employee, you will receive a diverse and exciting environment in which to work, encouraging creativity and innovation whilst recognising the need to support ongoing personal development and a flexible work life balance.

For Swindon to thrive in the future, we need to lay the foundations now. It's why our regeneration and transformation programmes are already underway. So, you'll be joining us at an exciting time on our journey. We'll look to you to share your knowledge, influence decisions and drive real, positive change. With your contributions, we'll achieve our vision of a prosperous, re-vitalised Swindon together. And you'll be proud to say it was made better with you.

Please see our Vision and Values page for more details.

Please see our new Swindon Plan.

Your next steps

Please read the role profile, which is available in the documents section to the righthand side of the page.

As an inclusive employer, we welcome applications from a diverse range of communities, and in particular disabled people and people from ethnic minorities. Read our statement of commitment to equality & inclusion.

For further information about the role please contact Brooke Bindon, Senior Business Analyst on [e-mail]

We reserve the right to close this vacancy early so early applications are encouraged.

Closing date: 11 September 2026

Interview date: 16 & 17 September 2026