Senior Business Support Lead, Children in Care

Leicestershire County Council; Nottingham; Hybrid; GBP 30,000 - 32,000; Full time

Benefits offered by this job

Hybrid working

Job summary

Nottingham City Council is seeking a Senior Business Support Officer to lead business support within Children in Care and Leaving Care Services. You will manage a team of Business Support Officers, ensuring timely, customer-focused administrative and financial processes.

The postholder will oversee payments, allowances, and statutory processes, and contribute to workforce planning and service improvement while collaborating with social workers and managers. Hybrid working is available.

Qualifications

• Experience of supervising or leading staff within a business support or administrative environment.
• Experience of working within a busy and complex administrative setting.
• Knowledge of financial administration, payment processes, monitoring and reporting.
• Strong organisational, prioritisation and workload management skills.
• Excellent communication and stakeholder management skills.
• Confidence using ICT systems, including Microsoft Office, Oracle Fusion and case management systems.

Responsibilities

• Lead the provision of high-quality business support within Children in Care and Leaving Care Services.
• Provide day-to-day leadership and line management to a team of Business Support Officers.
• Support statutory responsibilities, operational priorities and service performance.
• Oversee complex business support functions including financial payments and allowances.
• Support workforce planning, performance monitoring and staff development.

Skills

Staff supervision

Financial administration

ICT proficiency

Stakeholder management

Service improvement

Organisational skills

Tools

Oracle Fusion

Liquidlogic

Microsoft Office

Job description

Nottingham City Council is seeking a Senior Business Support Officer to lead business support within Children in Care and Leaving Care Services. You will manage a team of Business Support Officers, ensuring timely, customer-focused administrative and financial processes.

The postholder will oversee payments, allowances, and statutory processes, and contribute to workforce planning and service improvement while collaborating with social workers and managers. Hybrid working is available.