Hybrid Admin & Support Officer, Children's Social Care

Nottingham City Council; Nottingham; Hybrid; GBP 28,000 - 29,000; Full time

Benefits offered by this job

Hybrid working

Pension scheme 17.9%

26 days annual leave + bank holidays

Smart Working

Job summary

Nottingham City Council is seeking a Business Support Officer to assist busy children’s social care teams with a high-quality administrative service. You will handle calls, minutes, room bookings, interpreters, travel for meetings, draft letters, and manage funding/invoices while maintaining records accurately.

The role is permanent and hybrid, based at Loxley House in Nottingham. A DBS check is required; you will work 1–2 days per week in the office.

Qualifications

• One year experience in business support, administration or customer service.
• Ability to plan and organise own workload flexibly.
• Extensive experience using the MS Office suite.
• Ability to communicate effectively at all levels face to face, on the telephone and by email.
• Ability to undertake high level office administrative duties.
• Ability to maintain confidentiality.
• Support and take accurate minutes of meetings.
• A DBS enhanced check is required for this post.
• Role requires you to work 1–2 days a week from the office on a rota basis.

Responsibilities

• Take and screen phone calls and record detailed messages.
• Minuting meetings and booking meeting rooms/interpreters.
• Arrange travel for colleagues and families attending contact with looked after children.
• Draft letters to families, carers and professionals; manage documents in the database.
• Process funding forms and supplier payments; manage cash handling and reconciliations.
• Complete procurement processes and arrange bank transfers.

Skills

Business support

Administration

MS Office

Customer service

Confidentiality

Meeting minutes

Tools

MS Office Suite

Job description

Nottingham City Council is seeking a Business Support Officer to assist busy children’s social care teams with a high-quality administrative service. You will handle calls, minutes, room bookings, interpreters, travel for meetings, draft letters, and manage funding/invoices while maintaining records accurately.

The role is permanent and hybrid, based at Loxley House in Nottingham. A DBS check is required; you will work 1–2 days per week in the office.