Senior Business Support Officer

Sheffield City Council HQ; Sheffield; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a Senior Business Support Officer to enhance their dynamic team. This role involves managing multiple sites and high volumes of work while providing essential support to key services, including Lifelong Learning and Skills. The ideal candidate will be self-motivated, possess strong administrative and IT skills, and demonstrate excellent communication abilities. This is a fantastic opportunity to develop your career while making a real impact within the organization. Join a team that values flexibility, professional development, and the well-being of its employees.

Benefits

Generous Annual Leave

Flexible Working

Professional Development

Pension Scheme

Salary Sacrifice Benefits

Health & Wellbeing Support

Qualifications

• Experience in a busy office environment with strong administrative skills.
• Excellent IT skills and confidence in communication.

Responsibilities

• Organise inboxes and manage diaries effectively.
• Provide vital support across Lifelong Learning and Skills services.

Skills

Administrative Skills

IT Skills

Verbal Communication

Written Communication

Problem-Solving

Relationship Building

Job description

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Exciting Opportunity - Senior Business Support Officer

We are looking for a Senior Business Support Officer to join our dynamic team! This role involves working across multiple sites, managing high volumes of work, and providing essential support to key services.

About the Role

As a Senior Business Support Officer, you will:

• Organise inboxes and manage diaries effectively.
• Monitor and respond to enquiries efficiently.
• Provide vital support across the Lifelong Learning and Skills service, including:
• Sheaf Training - A post-16 Special Educational Needs centre.
• Family Adult Community Education Service - Delivering community-based adult learning.
• Careers Development Centre - Supporting apprenticeships and career development.

What We're Looking For

We need a committed, enthusiastic, and self-motivated individual with:

• Experience working in a busy office environment with strong administrative skills.
• Excellent IT skills and confidence in both verbal and written communication.
• The ability to handle sensitive information and work proactively to solve problems.
• A positive approach to relationship-building and teamwork.

Why Join Us?

• Generous Annual Leave - 26 days plus public holidays, increasing to 31 days after 5 years (with the option to purchase additional leave).
• Flexible Working - A flexi-time scheme to support work-life balance.
• Professional Development - Training opportunities for career growth.
• Pension Scheme - Access to a generous government pension.
• Salary Sacrifice Benefits - Including an employee car lease scheme.
• Health & Wellbeing Support - Cycle-to-work scheme, free eyesight tests, and travel expenses.

This is a fantastic opportunity to develop your career while making a real impact within our organisation.

We look forward to hearing from you!

We are committed to safeguarding and promoting the welfare and safety of children and vulnerable adults and expect all staff to share this commitment. All successful candidates will be required to complete an Enhanced Disclosure and Barring Service Check.

Full-time employees work 37 hours for 52 weeks of the year and we offer a generous holiday entitlement. We are open to discussions about a wide range of flexible working opportunities which benefit you and the Council, including reduced hour contracts, working part time or as a job share.

If you are appointed to this role, your starting salary will be at the bottom of the grade. If you provide payslip evidence that your basic pay is greater than the bottom of the grade, we will consider starting you at the point of minimum advantage within the grade.