Senior Systems Support Officer NEW Bolton Council Posted yesterday Bolton £33.366 to £37,035 Ex[...]

Bolton Gin Company; Bolton; On-site; GBP 33,000 - 38,000; Full time

Job summary

Le Bolton Gin Company recherche un Systems Support Officer passionné pour rejoindre son équipe. Le candidat idéal soutiendra les utilisateurs des systèmes d'information dans les services pour enfants et adultes, en fournissant une résolution sur site et un soutien par le biais d'une communication efficace. Vous aurez l'opportunité de contribuer à l'évolution des systèmes d'information au sein d'une organisation déterminée à améliorer le service aux résidents.

Benefits

Congés annuels généreux

Opportunités de travail flexibles

Accès à un régime de pension

Services de bien-être et de soutien pour les employés

Qualifications

• Expérience en gestion de l'information exigée.
• Capacité à apprendre et s'adapter à de nouveaux systèmes rapidement.
• Approche positive et capacité à résoudre des problèmes.

Responsibilities

• Fournir un support sur site et des solutions aux utilisateurs.
• Collaborer avec les fournisseurs logiciels et les partenaires externes.
• Assurer la formation et le soutien des gestionnaires et du personnel.

Skills

IT skills

Communication

Attention to detail

Problem solving

Job description

Grade: G scp 23 £33,366 to scp 27 £37,035
Contract: Permanent

Ask us about flexible working options to fit with your work/life balance - #HappytoTalkFlexible

The Role
The systems team requires an enthusiastic individual who can work as part of a team, supporting users of key Information Systems in Children's and Adults Services. The position will sit within the systems team but will work closely with the wider organisation and external partners to provide on-site resolution and helpdesk support.

This post will play a vital role in our continual development of information systems. You’ll join the team at an exciting time when the service is seeking to develop its existing systems as we look to better meet the needs of the department.

As a Systems Support Officer you will provide on-site resolution, liaise with ICT, 3rd party software suppliers and educational providers and ensure advice, training and support is provided effectively and efficiently.

About You
We are looking for a passionate, enthusiastic person with a demonstrable understanding of information management, a positive “can do” approach to your work and excellent all-round IT and communication skills. You will need great attention to detail and the ability to problem solve in a systems environment in order to provide support, training and advice to managers and staff in the development and use of our information systems.

The successful candidate will have the ability to work across multiple systems and be able to learn and adapt to new systems quickly.

Through your application and interview we encourage you to provide brief examples of the experience you will bring to the role.

About Us
This is your opportunity to join us at an exciting time as we have strong ambitions for the borough.

Bolton is a great place to work. We are a welcoming organisation that wants to contribute to a place where people feel active, connected and prosperous. We are passionate about improving the outcomes and experience of Bolton people. We want Bolton to be a vibrant place built on strong cohesive communities, successful businesses and healthy, engaged residents.

As an employer we want to thank our employees for their hard work and commitment, by giving them the opportunity to access a range of exclusive rewards and benefits, including discounts and exclusive gym membership prices and salary sacrifice schemes. In addition, we offer a generous annual leave allowance, flexible work opportunities, access to a Pension Scheme, as well as a range of employee wellbeing and support services.

Our Values are really important to us, read all about them below, along with all our great staff benefits, the job description/person specification for the role and the important legal bits, and our Top Tips too.

Within Greater Manchester, local authorities have made a commitment to improve the employment opportunities for people with disabilities, care leavers, carers, and ex-military personnel. Please see greater.jobs for further information before you apply.

This post is a designated customer facing role under the fluency duty and requires a specified level of spoken English as per the person specification.

This organisation has signed up to the Greater Manchester Continuous Service Commitment. That means we will recognise your continuous or ‘unbroken’ service in any Greater Manchester local authority or NHS organisation that has signed the commitment, Transport for Greater Manchester, Greater Manchester Fire and Rescue Service or Greater Manchester Combined Authority, giving you access to our service-related benefits. Please see the home page of greater.jobs for more information.

For more information about working for Bolton Council, please see greater.jobs; for advice and support with your application, contact [e-mail]

Documents for Right to Work
Privacy Notice
Staff Benefits
Top Tips
Our Values & Behaviours
Job Description + Person Spec

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