Senior Business Support Officer

Northamptonshire Sport; Kettering; On-site; GBP 26,000 - 38,000; Full time

Job summary

Northamptonshire Sport is seeking a Senior Business Support Officer to lead and support the discharge to assess process within the Hospital Adult Social Care Team. The role focuses on data accuracy, interprofessional communication, and adhering to health and safety standards.

You will provide administrative support across recruitment, financial processes, and property protection procedures, helping develop and maintain efficient business processes for frontline staff.

Qualifications

• Administrative experience in a healthcare or social care setting preferred.
• Ability to manage confidential information.
• Strong organisational and multitasking abilities.

Responsibilities

• Lead and support discharge to assess processes within the Hospital Adult Social Care Team.
• Ensure high-quality data recording and effective interprofessional communication.
• Provide proactive administrative support for recruitment and financial processes.
• Follow Protection of Property procedures and maintain office systems.
• Develop and maintain business processes to support operational staff and efficient service delivery.

Skills

Data recording

Interprofessional communication

Health & safety

Tools

Office IT systems

Job description

The Senior Business Support Officer will be responsible for leading, managing and supporting the discharge to assess process within the Hospital Adult Social Care Team.

Their responsibilities will be:

• To deliver and support high quality standards in relation to data recording, interprofessional communication and health and safety.
• To provide proactive administrative support for recruitment and financial processes.
• To carry out and follow Protection of Property procedures.
• To organise and assist in the development and maintenance of business processes, to support operational staff and efficient service delivery.
• To raise awareness and knowledge for the Business Support Officer, thereby contributing to the quality of service delivery, to maintain on a day to day basis the office equipment, information technology and office systems to ensure effective services.

This role is for 37 hours a week, Monday to Friday in office.

The base for this role will be between both Kettering General Hospital and Haylock House in Kettering. Therefore remote working is not possible for this role. Currently there is no onsite parking at Kettering General Hospital for Adult Social Care Staff.

This advertisement will be closed on Monday 21st September but we reserve the right to close the advert prior to the closing date.

Shortlisting will take place week commencing 28th September.

Interviews will take place in the week commencing 5th October.

About the Team

The Hospital Adult Social Care Team is a vibrant and fast paced team, providing social care support to all North Northants residents who need an assisted discharge from hospital.

We take referrals for North Northamptonshire residents from a variety of hospitals.

In line with current national guidance, we operate a Discharge To Assess (DTA) process which requires the team to carry out timely assessments for those people discharged to DTA beds in care homes, their own homes or to Specialist Care Centres.