Senior Admin & Data Support Officer (Hybrid)

Schools’ Choice; Kettering; Hybrid; GBP 30,000 - 33,000; Full time

Job summary

North Northamptonshire Council seeks a Senior Business Support Officer to provide high-level administrative support across two teams within Adult Social Care, including Assistive Technology and Occupational Therapy. The role involves managing inboxes, audits, SARs, and coordinating home visits with interpreters, while reporting and improving processes.

You will work with clinical leads and cross‑departmental teams, supporting compliant systems, KPI data, and a quarterly newsletter.

Qualifications

• Experience in administration within a busy office setting (public sector or social care desirable).
• Excellent organisational skills with ability to prioritise a varied workload.
• Proficient in Microsoft Office and data reporting; quick to learn new systems.
• Able to work with clinical and operational teams in a fast-paced environment.
• Reliable and proactive communicator.

Responsibilities

• Manage two public-facing inboxes, ensuring timely and professional responses.
• Support audits, file searches and SARs in collaboration with the Business Team.
• Arrange interpreters for home visits across North Northamptonshire.
• Organise training sessions, DSE assessments, and feedback systems.
• Produce a quarterly newsletter by pulling together relevant service information.

Skills

Public sector experience

Data reporting

Strong communication

Team supervision

Public service mindset

Tools

Microsoft Office

ERP systems

Excel

Casework systems

Job description

North Northamptonshire Council seeks a Senior Business Support Officer to provide high-level administrative support across two teams within Adult Social Care, including Assistive Technology and Occupational Therapy. The role involves managing inboxes, audits, SARs, and coordinating home visits with interpreters, while reporting and improving processes.

You will work with clinical leads and cross‑departmental teams, supporting compliant systems, KPI data, and a quarterly newsletter.