Senior Business Support Lead – Discharge & Data Ops

North Northamptonshire Council; Kettering; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Pension scheme

Hybrid working

Wellbeing support

Employee Benefits Scheme

Employee Assistance Programme

Travel at HMRC rates

Job summary

North Northamptonshire Council is recruiting for a Senior Business Support Officer to lead and support the discharge to assess process within the Hospital Adult Social Care Team. The role involves data recording, IT and office systems management, and line-managing the Business Support Officer, with recruitment duties and safeguarding property processes.

Hybrid and flexible working are available where possible, with 37 hours a week in the office.

Qualifications

• GCSE or equivalent including English and Maths.
• Excellent IT skills and proficient in Microsoft Office.
• Good understanding of office environments and record management.
• Ability to supervise and manage workloads.
• Excellent organisational and communication skills.
• Full driving licence and access to a car.

Responsibilities

• Maintain accurate data records to support discharge-to-assess process across hospital and community settings.
• Maintain day-to-day office equipment, IT and systems to ensure effective services.
• Provide line management for the Business Support Officer including supervision and workload monitoring.
• Assist in recruitment and induction of new team members and integrate into the workplace.
• Ensure records and data management systems are high quality for staff duties.
• Support IT implementation to improve team effectiveness and efficiency.
• Respond to Protection of Property processes in line with statutory requirements.
• Carry out other duties within the scope of the job description.

Skills

GCSE English & Maths

IT skills

Microsoft Office

Supervisory skills

Organisation skills

Driving licence

Education

GCSE or equivalent (English & Maths)

Job description

North Northamptonshire Council is recruiting for a Senior Business Support Officer to lead and support the discharge to assess process within the Hospital Adult Social Care Team. The role involves data recording, IT and office systems management, and line-managing the Business Support Officer, with recruitment duties and safeguarding property processes.

Hybrid and flexible working are available where possible, with 37 hours a week in the office.