Dynamic Business Support Officer - Hybrid Admin & Data

Herts Legal Service - Hertfordshire County Council; England; Hybrid; GBP 26,000 - 28,000; Full time

Job summary

Hertfordshire County Council invites applications for Business Support Officers to join our multi-service Business Support Service. The role supports various directorates, including Children’s Services, Adult Care Services, Public Health, Legal Services, and more.

You will provide high-quality administrative support and help ensure services reach residents efficiently. The position is hybrid with expected onsite at least 1 day per week, working up to 37 hours.

Qualifications

• You will be used to working to tight deadlines and with high accuracy in written correspondence.
• Excellent organisational and multitasking skills.
• Strong communication skill abilities.
• Proficiency in Microsoft Office Packages, Word, Excel.
• Experience in working as part of a team in a fast-paced environment.
• Ability to plan own work over short timescales for routine tasks and use initiative.
• GCSE or Vocational equivalent, strong numeracy and literacy skills.
• Enthusiasm and pride in your work are qualities we welcome.

Responsibilities

• Duties include managing multiple inboxes to respond, signpost or forward queries as appropriate.
• Liaising with colleagues to resolve issues and logging EHCP annual reviews.
• Logging SEND related documents and updating records.
• Being the first point of contact for parents of young people moving into county with an EHCP.

Skills

Deadline-driven

Organised

Communication

Microsoft Office

Teamwork

Independent-working

Numeracy-literacy

Education

GCSE or Vocational equivalent

Tools

Microsoft Word

Microsoft Excel

Job description

Hertfordshire County Council invites applications for Business Support Officers to join our multi-service Business Support Service. The role supports various directorates, including Children’s Services, Adult Care Services, Public Health, Legal Services, and more.

You will provide high-quality administrative support and help ensure services reach residents efficiently. The position is hybrid with expected onsite at least 1 day per week, working up to 37 hours.