Senior Business Solutions Analyst - CSP

Carey Olsen; Saint Helier; On-site; GBP 60,000 - 90,000; Full time

Benefits offered by this job

25 days’ holiday

Job summary

Carey Olsen in Jersey is seeking a Senior Business Solutions Analyst focused on Corporate Services to drive process improvements and technology-enabled solutions across the group. You will analyse requirements, deliver automation, dashboards, integrations, and reporting while ensuring successful adoption.

You should bring multi-jurisdictional corporate services experience, strong Excel/Office, Power Automate, Power BI, and familiarity with APIs and systems such as Intapp.

Qualifications

• Experience supporting a multi-jurisdictional corporate or professional services environment.
• Advanced Microsoft Excel and Office skills.
• Experience using Power Automate and Power BI to deliver automation and reporting solutions.
• Strong problem-solving skills with the ability to apply technology to business challenges.
• Experience working within a technology or change management environment.
• Exposure to system integrations, APIs, and workflow platforms (ideally Intapp).
• Experience with data transformation using T-SQL would be beneficial.
• A relevant IT or Project Management degree or willingness to work towards one.

Responsibilities

• Deliver and enhance business solutions, including workflow automation, system integrations, dashboards, and reporting.
• Partner with stakeholders to gather requirements and implement technology solutions that improve business performance.
• Support, maintain, and continuously improve Corporate Services applications and related systems.
• Troubleshoot issues, provide technical support, and drive permanent solutions to recurring problems.
• Manage system upgrades, releases, data processes, and business solution documentation.
• Build strong relationships with colleagues, stakeholders, and third-party suppliers, providing excellent customer service.
• Ensure compliance with technology governance, cyber security, and data privacy standards.
• Identify opportunities to improve efficiency, streamline processes, and reduce costs.
• Mentor team members and support the day-to-day management of Business Solutions resources.
• Contribute to recruitment activities and the ongoing development of the Technology function.

Skills

Excel & Office

Power Automate

Power BI

T-SQL

System integrations

APIs

Intapp

Change management

Education

IT or Project Management degree/qualification

Tools

Intapp

Job description

Carey Olsen is a leading offshore law firm providing legal services to clients across the globe. We combine deep sector knowledge with a collaborative approach to deliver practical, innovative solutions. Our Technology team plays a critical role in advancing the firm’s strategic goals by leveraging cutting‑edge platforms and tools to enhance efficiency and client service.

We are seeking a Senior Business Solutions Analyst with a focus on Corporate Services. The purpose of this role is to drive business improvement and operational efficiency by analysing business requirements, identifying technology-enabled solutions, and ensuring the successful delivery and adoption of systems, processes, and digital capabilities that support the Group's Corporate Services business strategic objectives.

Duties and Responsibilities include:

• Deliver and enhance business solutions, including workflow automation, system integrations, dashboards, and reporting.
• Partner with stakeholders to gather requirements and implement technology solutions that improve business performance.
• Support, maintain, and continuously improve Corporate Services applications and related systems.
• Troubleshoot issues, provide technical support, and drive permanent solutions to recurring problems.
• Manage system upgrades, releases, data processes, and business solution documentation.
• Build strong relationships with colleagues, stakeholders, and third-party suppliers, providing excellent customer service.
• Ensure compliance with technology governance, cyber security, and data privacy standards.
• Identify opportunities to improve efficiency, streamline processes, and reduce costs.
• Mentor team members and support the day-to-day management of Business Solutions resources.
• Contribute to recruitment activities and the ongoing development of the Technology function.

You should bring:

• Experience supporting a multi-jurisdictional corporate or professional services environment.
• Advanced Microsoft Excel and Microsoft Office skills.
• Experience using Power Automate and Power BI to deliver automation and reporting solutions.
• Strong problem-solving skills with the ability to apply technology to business challenges.
• Experience working within a technology or change management environment.
• Exposure to system integrations, APIs, and workflow platforms (ideally Intapp) would be advantageous.
• Experience with data transformation and manipulation using T-SQL would be beneficial.
• A relevant degree, IT, or Project Management qualification, or a willingness to work towards one.

You'll thrive in this role if you are:

• Are proactive, motivated and enthusiastic, with a positive, customer-focused approach to your work.
• Have strong verbal and written communication skills and enjoy building effective relationships with colleagues and stakeholders.
• Are a natural problem solver who takes ownership and uses initiative to deliver practical solutions.
• Work well both independently and collaboratively within a team environment.
• Can effectively prioritise workloads, manage competing demands and perform well in a fast-paced environment.
• Demonstrate excellent organisational skills, professionalism and a willingness to go above and beyond to achieve outstanding results.

What we offer in return:

• 25 days’ holiday with the option to buy or sell up to 5 additional days per financial year